Yll Zyrapi
@yllzyrapi
Customer service specialist in Kosovo who handled customer inquiries, resolved issues, and managed orders efficiently.
KosovoWhat I'm looking for
As a Customer Service Specialist in Kosovo, I handled customer inquiries, resolved client issues, and managed orders while maintaining service standards during peak hours, weekends, and late shifts.
In advertising design and technical work, I prepared 2D/3D advertisement layouts, LED neon signage, and PVC foil branding using CorelDRAW. I also communicated with clients, gathered project requirements, and supported accurate production under strict deadlines.
As a field technician and construction specialist in Germany, I carried out technical construction tasks according to quality standards and safety protocols. I'm seeking remote opportunities in customer support, cold calling, social media management, or virtual assistance.
Experience
Work history, roles, and key accomplishments
Advertising Design & Technical Specialist
Kosovo
Designed and prepared layout specifications for 2D/3D advertisements, LED neon signage, and PVC foil branding using CorelDRAW. Managed client communications and ensured accurate production standards under strict deadlines.
Field Technician & Construction Specialist
Germany
Executed technical construction tasks adhering to strict quality standards and safety protocols. Demonstrated strong resilience, teamwork, and problem-solving abilities in fast-paced operational environments.
Customer Service Specialist
Kosovo
Delivered high-quality customer care, handled inquiries, resolved client issues, and managed orders efficiently. Maintained high service standards during peak hours, weekends, and late shifts.
Education
Degrees, certifications, and relevant coursework
University Studies
Bachelor of Science, Political Science
Pursuing a Bachelor of Science in Political Science, currently in progress.
High Medical School Luciano Motroni
Diploma, Dental Technology
Obtained a Diploma in Dental Technology in June 2017.
Tech stack
Software and tools used professionally
Availability
Location
KosovoAuthorized to work in
Salary expectations
Job categories
Interested in hiring Yll?
You can contact Yll and 90k+ other talented remote workers on Himalayas.
Message YllGet matched with your dream remote job
Sign up now and join over 250,000+ remote workers who receive personalized job alerts, curated job matches, and more for free!
