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Yisiew Au

@yisiewau

HR operations professional at Sengkang General Hospital who implemented the SuccessFactors Compensation Portlet and supports compensation and workforce processes.

Singapore

Message

At Sengkang General Hospital, I administered compensation exercises and recurring payouts, and implemented the SuccessFactors Compensation Portlet, including workflow configuration, data migration and user readiness activities.

At Workforce Singapore, I supported the volunteer Career Advisor initiative by managing its matching platform and applications, and planned basic career advisory training for volunteers. I also worked in HR coordination at St. James's Place Wealth Management, managing monthly payroll for 100 employees and coordinating recruitment.

Experience

Work history, roles, and key accomplishments

Assistant Manager (Human Resource Management)

Sengkang General Hospital

Jan 2022 - Sep 2026 (4 years 8 months)

Administered annual compensation exercises and managed recurring compensation payouts. Acted as liaison between union representatives and management, and supported compliance and risk governance.

SAP SuccessFactors HR Operations Compensation Management Compliance Data Management

Manager

Workforce Singapore (WSG)

Dec 2020 - Dec 2021 (1 year)

Supported the volunteer Career Advisor initiative by managing the matching platform and processing applications. Planned and facilitated training sessions and created standard operating procedures.

Stakeholder Management Training Data Analysis Process Improvement Microsoft Office

Assistant Manager (Arts)

Infocomm Media Development Authority

Nov 2018 - Oct 2020 (1 year 11 months)

Classified and licensed arts entertainment events in accordance with the Arts Entertainment Classification Code. Provided secretariat support for consultations with advisory panels.

Regulatory Compliance Stakeholder Management Administrative Support

Digital Ambassador Lead

Infocomm Media Development Authority

Jun 2020 - Aug 2020 (2 months)

Supervised and coached a team of Digital Ambassadors to equip seniors with basic digital skills. Managed scheduling and deployment, and consolidated engagement statistics.

Team Leadership Coaching CRM Data Reporting

Human Resources Coordinator

St. James's Place Wealth Management

Apr 2017 - Jun 2018 (1 year 2 months)

Performed full spectrum of HR duties including payroll, hiring, and recruitment. Managed payroll for 100 employees and coordinated the entire hiring process.

Payroll Recruitment HR Operations Employee Relations Compliance

Client Services Assistant

St. James's Place Wealth Management

Sep 2016 - Mar 2017 (6 months)

Provided administrative support to Partners and communicated with financial institutions on client issues. Prepared weekly reports for management.

Client Services Communication Skills Reporting Administrative Support

Senior Beauty Advisor

Sephora Singapore Pte Ltd

Nov 2011 - Jun 2013 (1 year 7 months)

Supported senior management with store operations and floor management. Responsible for store sales targets and trained beauty advisors on product knowledge.

Retail Operations Sales Management Training Customer Service Inventory Management