Pui Mang Lew
@puimanglew
Strategic HR professional with 12 years of regional experience.
SingaporeWhat I'm looking for
With over 12 years of experience in regional HR operations, I have honed my skills in payroll management, compliance, and employee engagement across the APAC region. My journey has been marked by a commitment to operational excellence and a passion for enhancing employee experiences in diverse, multicultural environments.
As the People Operations Manager at SITA, I successfully established the APAC People Operations team, leading a group of 8 direct reports and managing payroll operations for 1,500 employees across 25 countries. My strategic initiatives have resulted in 100% on-time payroll delivery and significant improvements in process efficiency. I take pride in my ability to resolve complex issues, such as securing a USD 10K penalty waiver from Malaysian authorities, showcasing my dedication to compliance and stakeholder management.
I am now seeking to leverage my extensive HR expertise in a dynamic organization that values innovation and employee engagement, where I can contribute to strategic HR initiatives and drive operational success.
Experience
Work history, roles, and key accomplishments
People Operations Manager, APAC
SITA Information Networking Computing (Asia Pacific) Pte Ltd
Jan 2023 - Jul 2025 (2 years 6 months)
Established and led the APAC People Operations team, overseeing a seamless operational transition from Prague to APAC. Designed and implemented standardized processes for employee lifecycle and payroll operations, ensuring 100% on-time payroll delivery and maintaining high SLA metrics.
Senior Regional Payroll Manager
BGC Partners (Singapore) Limited
Apr 2022 - Aug 2022 (4 months)
Directed end-to-end payroll operations for over 900 APAC employees, including Singapore and Hong Kong. Oversaw payroll data collection, vendor management, and statutory compliance across multiple countries, while supervising payroll teams across various Asian regions.
Payroll Manager
Tiger Consulting Pte Ltd
Jun 2012 - Mar 2022 (9 years 9 months)
Led HR consultations on hiring, termination, and retrenchment, ensuring policy and legal compliance. Oversaw multi-country payroll for clients in various regions, managing the full payroll cycle and resolving payroll and tax queries across jurisdictions.
Education
Degrees, certifications, and relevant coursework
University of Ballarat
Master of Business Administration, Finance
2010 - 2012
Completed a Master of Business Administration with a specialization in Finance. This program provided a comprehensive understanding of financial principles and their application in business strategy.
Edexcel
Higher National Diploma, Business Studies
2005 - 2007
Obtained a Higher National Diploma in Business Studies. This program focused on foundational business principles and practices.
Availability
Location
SingaporeAuthorized to work in
Job categories
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