Open to opportunities

Yetunde Olabode

@yetundeolabode

Message

I grow customer portfolios, support recruitment, and keep banking and administrative operations running accurately.

Nigeria

Message

What I'm looking for

I'm looking for a role where I can apply my relationship management, recruitment, customer service, and administrative experience while contributing to efficient operations and professional client support.

I've grown retail, SME, and microfinance customer portfolios at Wema Bank and Advans Microfinance Bank, delivering financial solutions, credit assessments, loan documentation, and customer support.

In my current Human Resources work at GAOTEK UK, I source and screen candidates, conduct interviews, prepare job descriptions, manage candidate databases, and support onboarding, training, and development.

Previously at Landover Airways and Diamond Bank, I coordinated records, scheduling, correspondence, customer requests, regulatory documentation, procurement, and front-desk operations.

I bring practical experience in Microsoft Office, data entry, filing, calendar management, expense tracking, invoice preparation, and confidential information handling.

Experience

Work history, roles, and key accomplishments

Current

Human Resources

Current

GAOTEK UK

Sep 2025 - Present (11 months)

Involved in talent acquisition processes including interviews, onboarding, training, and development. Designs job descriptions, sources candidates from various channels, screens resumes, conducts interviews, and maintains candidate databases.

Talent Acquisition Interviewing Onboarding Training Candidate Sourcing Database Management

Current

Relationship Officer

Current

Wema Bank Plc

Sep 2023 - Present (2 years 11 months)

Manages and grows a portfolio of retail and SME customers by delivering tailored financial solutions. Builds client relationships, drives deposit mobilization, conducts credit assessments, and ensures compliance with bank policies.

Customer Relationship Management Financial Advisory Credit Assessment Loan Documentation Cross Selling Digital Banking Compliance

Relationship Officer

Advans Microfinance Bank

Mar 2023 - Aug 2023 (5 months)

Managed and grew a portfolio of microfinance clients by building strong relationships. Conducted client onboarding, KYC documentation, and credit assessments, and marketed loan products to drive business growth.

Client Onboarding KYC Credit Assessment Portfolio Management Collections

Administrative Officer

Landover Airways

Feb 2020 - Feb 2021 (1 year)

Provided comprehensive administrative support to daily airline operations, ensuring efficient office workflows and compliance. Coordinated scheduling, maintained records, and assisted in procurement and vendor coordination.

Administrative Support Scheduling Record keeping Procurement Vendor coordination Compliance

Customer Service Associate

Diamond Bank

Feb 2017 - May 2019 (2 years 3 months)

Delivered high-quality customer service by handling account inquiries, complaints, and service requests. Assisted with account opening, deposits, withdrawals, and digital banking services while ensuring accuracy and compliance.

Customer Service Account Management Digital Banking Complaint Resolution Record keeping Compliance