Garrison Pankratz
@yessirskisuser
Entry-level medical administration professional focused on accurate billing, coding, and patient-facing support.
What I'm looking for
I’m pursuing an entry-level position in medical administration, building on my Medical Billing certification and strong grounding in medical terminology for coding and billing. I’m motivated by the opportunity to support smooth, reliable healthcare operations while continuing to grow as a valuable team member.
In my recent roles, I’ve worked in fast-paced customer and service environments where I delivered dependable results—handling cash and self-checkout issues, resolving customer concerns in person and by phone, maintaining inventory, and coordinating across departments. I’ve also served as a lead for 15–20 team members and was selected by leadership for a company disaster relief team, reinforcing my calm, responsible approach under pressure.
Experience
Work history, roles, and key accomplishments
Cross Functional Team Member
H-E-B
Mar 2023 - Present (3 years 4 months)
Receiving and unloading merchandise deliveries and maintaining shelf inventory across multiple departments at a retail store location.
Cashier
H-E-B
Mar 2022 - Feb 2023 (11 months)
Served as a cashier, supporting customer self-checkout and resolving issues for multiple concurrent customers.
Front End and Gas
H-E-B
Jun 2021 - Mar 2022 (9 months)
Worked on front-end operations and gas services, addressing customer needs and troubleshooting technical issues with gas and car wash facilities.
Assisted customers with creating new accounts and maintaining existing accounts, and maintained gym facilities and equipment.
Front End and Gas
G. Pankratz
Apr 2016 - Mar 2020 (3 years 11 months)
Worked independently handling front-end and gas-related operations to ensure smooth service and address customer needs.
Education
Degrees, certifications, and relevant coursework
Online
Certification, Medical Billing
2026 -
Activities and societies: Complete Medical Terminology for Medical Coding, Billing Complete & Healthcare PT 1; PT 2
Completed an online certification in medical billing, including Medical Terminology for Medical Coding, Billing Complete & Healthcare PT 1 and PT 2.
Blinn Community College
Undeclared
2021 - 2022
Completed coursework as an undeclared major at Blinn Community College from September 2021 to May 2022.
Texas A&M University–Corpus Christi
Undeclared
2018 - 2019
Completed coursework as an undeclared major at Texas A&M University–Corpus Christi from September 2018 to May 2019.
Northwest Vista Community College
Undeclared
2017 - 2018
Completed coursework as an undeclared major at Northwest Vista Community College from September 2017 to August 2018.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
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