Alayah Wilcox
@alayahwilcox
Motivated entry-level customer service and administration candidate with strong communication, organization, and problem-solving skills.
What I'm looking for
I’m a motivated and dependable high school graduate with 2 years of customer service experience, and I’m eager to move into an entry-level healthcare or administration position. I bring a service-first mindset and a commitment to creating a positive experience for every person I help.
In my recent roles as a Retail Associate/Cashier and a Customer Service Associate, I provided excellent support in fast-paced environments. I operated cash registers and processed transactions accurately, assisted customers with purchases, returns, and inquiries, and resolved concerns professionally and efficiently.
I’m the kind of teammate who stays organized, supports daily operations, and communicates clearly under pressure. Through my work, I’ve developed strong teamwork habits and practical problem-solving skills that help keep service smooth and customers satisfied.
Outside of work, I’ve built leadership and community involvement through church youth activities, volunteering with a homeless feeding outreach, and helping at a soup kitchen—supporting food distribution, preparation, serving, and cleanup. With my High School Diploma and continued focus on growth, I’m ready to contribute consistently and learn quickly in a healthcare or administration setting.
Experience
Work history, roles, and key accomplishments
Assisted customers with questions, purchases, and store services while processing transactions accurately and maintaining excellent customer service. Resolved customer concerns professionally and supported daily store operations in a fast-paced environment through strong communication and teamwork.
Provided excellent customer service in a fast-paced retail environment by operating cash registers and processing transactions accurately. Assisted customers with purchases, returns, and merchandise inquiries while helping keep the store organized through restocking and teamwork.
Education
Degrees, certifications, and relevant coursework
Career Prep Academy
High School Diploma, High School
2025 - 2026
Activities and societies: Church youth activities (summer), church volunteer food distribution for homelessness, school volleyball team, and soup kitchen volunteer work (11th grade).
Earned a High School Diploma after meeting graduation requirements for the State of Florida. Completed progressive coursework building foundational skills in communication, mathematics, science, and social studies.
Availability
Location
Authorized to work in
Job categories
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