Open to opportunities

Alyssa Gonzales

@alyssagonzales

I’m a motivated Medical Assistant student focused on patient value, administrative accuracy, and efficient office support.

United States

Message

What I'm looking for

I’m seeking a healthcare role where I can use my Medical Assistant & Radiology training, administrative experience, and strong interpersonal skills to keep operations running smoothly and make every patient feel valued and supported.

I’m a motivated and fast-learning professional seeking a position in the healthcare field, where I can utilize my education, administrative experience, and strong interpersonal skills to enhance office efficiency and ensure each patient feels valued and supported.

Currently, I’m in the COLLEGE OF HEALTH CARE PROFESSIONS “MEDICAL ASSISTANT & RADIOLOGY PROGRAM” (March 2026 to current), and I’ve also completed the “DENTAL ASSISTANCE 30-HOUR COURSE.” Alongside my training, I bring a detail-focused, patient-support mindset built through hands-on administrative and service work.

As a CURBSIDE PARTNER | H-E-B (March 2022–present), I review and update merchandise from an online database, answer customer and vendor calls and emails professionally, and maintain accurate and complete records. I also assist with reviewing and coordinating the team’s daily schedule, and I’ve cross-trained in Pharmacy by providing direct assistance to patients while ensuring accuracy in both medications and insurance policies.

I bring strong multitasking, prioritizing, and organization skills—plus excellent interpersonal and problem-solving abilities—so teams can run smoothly and patients feel supported.

Experience

Work history, roles, and key accomplishments

Current

Curbside Partner

Current

H-E-B

Mar 2022 - Present (4 years 3 months)

Reviewed and updated merchandise in an online database to ensure accurate customer order fulfillment and inventory records. Answered customer and vendor calls/emails, supported daily team scheduling with the department manager, and cross-trained in pharmacy medication pickup assistance with accuracy on medications and insurance policies.

Customer Service order fulfillment Inventory Management Email Support Scheduling coordination Cross Training (Pharmacy Pickup)Records Management

Sales Associate

Academy Sports and Outdoors

Mar 2021 - Apr 2022 (1 year 1 month)

Provided customer service and processed transactions at the register, including scanning items, collecting payments, and issuing receipts. Supported merchandising standards by zoning and stocking impulse/front-end areas, and assisted management with entering inventory data in accordance with store policy.

Cash Handling Customer Service Merchandising Transaction Processing Product Location

Sales Associate

Old Navy

Mar 2019 - Apr 2022 (3 years 1 month)

Checked out customers and collected payments, providing receipts at the time of visit. Assisted team and management with entering inventory in the database and supported customers by locating merchandise and answering questions in a timely and accurate manner.

Cash Handling Customer Support Product Location