YESIM KOYUTURK
@yesimkoyuturk
Experienced customer service expert with a strong background in foreign trade.
GreeceWhat I'm looking for
With over 21 years of diverse experience, I have honed my skills in customer service and foreign trade management. Currently, I am a Customer Service Expert at Teleperformance, where I excel in providing exceptional support and solutions to clients. My previous roles as a Foreign Trade Manager at Koni Ar-Ge and OM Muhendislik have equipped me with a robust understanding of import and export processes.
I hold a degree in Turkish Studies from Kocaeli University, which has enhanced my communication abilities in multiple languages, including Turkish, English, and German. My passion for fostering positive relationships and delivering results has been a driving force in my career, and I am eager to leverage my expertise in a new role that challenges me further.
Experience
Work history, roles, and key accomplishments
Customer Service Expert
Teleperformance
Sep 2018 - Present (6 years 8 months)
Responsible for providing exceptional customer service and support, addressing inquiries, and resolving issues efficiently. Engaged in continuous improvement of service processes.
Foreign Trade Manager / Import & Export Specialist
Koni Ar-Ge / Ceres Cosmetics
Oct 2017 - Sep 2018 (11 months)
Managed import and export operations, ensuring compliance with international trade regulations. Developed strategies to enhance trade efficiency and reduce costs.
Foreign Trade Manager / Import & Export Specialist
OM Muhendislik / OM Engineering
Mar 2013 - Jan 2016 (2 years 10 months)
Oversaw foreign trade activities, focusing on import and export processes. Collaborated with suppliers and customers to facilitate smooth transactions.
Education
Degrees, certifications, and relevant coursework
Kocaeli University
Turkish Studies
Studied Turkish Studies with a focus on Grammar and Literature.
Huseyin Avni Sozen A.L.
Availability
Location
GreeceAuthorized to work in
Job categories
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