yemisi ogunsusi
@yemisiogunsusi
Customer support professional at Blooming Kids House, coordinating learner schedules and parent communication for online and in-person learning.
NigeriaWhat I'm looking for
At Blooming Kids House, I provide online and in-person learning support and communicate with parents about classes, schedules, progress, and learning needs. I send reminders, coordinate rescheduling, and respond to day-to-day service requests.
As Secretary at the Ministry of Transportation, I provided administrative support, managed correspondence and documentation, and assisted with scheduling and routine office coordination.
My tutoring experience at Kells School and Funbim included supporting learners and communicating with parents about their needs and schedules. I'm currently developing practical knowledge of CRM platforms, including Zendesk.
Experience
Work history, roles, and key accomplishments
Tutor
Blooming Kids House
Sep 2024 - Present (2 years 1 month)
Provide online and in-person learning support to preschool through Grade 3 learners. Communicate regularly with parents regarding classes, schedules, progress, and learning needs.
Secretary
Ministry of Transportation
Jan 2021 - Dec 2023 (2 years 11 months)
Provided administrative and secretarial support in a professional government environment. Managed correspondence, documentation, and routine office communication.
Tutor
Kells School
Jan 2019 - Dec 2021 (2 years 11 months)
Delivered lessons and learning support to students. Communicated with parents and school staff regarding learners' needs and schedules.
Tutor
Funbim
Jan 2018 - Dec 2019 (1 year 11 months)
Provided academic support and tutoring to learners. Planned and delivered lessons appropriate to learners' individual needs.
Education
Degrees, certifications, and relevant coursework
B.Sc. Public Administration
Bachelor of Science, Public Administration
Currently completing final examinations.
AWS
Introduction to Generative AI: Art of the Possible, Generative AI
Completed the AWS Introduction to Generative AI: Art of the Possible certification.
AWS
Planning a Generative AI Project, Generative AI
Completed the AWS Planning a Generative AI Project certification.
ALX
AI Career Essentials, AI
Completed the ALX AI Career Essentials certification.
Generative AI for Educators
Generative AI for Educators, Generative AI
Completed the Generative AI for Educators certification.
Online Tutoring Mastery
Online Tutoring Mastery, Tutoring
Completed the Online Tutoring Mastery certification.
Availability
Location
NigeriaAuthorized to work in
Salary expectations
Social media
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