Looking for a job

Regina Orumor

@reginaorumor

Message

I resolve customer inquiries and complaints with timely, empathetic support across email, chat, and phone.

Nigeria

Message

What I'm looking for

I'm looking for an immediate remote customer service role where I can provide timely, empathetic support, use customer-service tools, work flexibly across UK/US time zones, and continue learning relevant tools.

I've supported pupils, parents, and colleagues at Destined Kids Nursery and Primary School, responding to inquiries and complaints professionally and on time.

I maintain accurate records, communicate pupil progress to staff, and manage multiple responsibilities while resolving interpersonal issues with patience.

I'm ready to bring my customer support experience, Zendesk and Freshdesk familiarity, and flexible UK/US time-zone availability to a remote team.

Experience

Work history, roles, and key accomplishments

Teacher

Destined Kids Nursery and Primary School

Jul 2023 - Mar 2026 (2 years 8 months)

Provided daily support to pupils while maintaining positive relationships with parents and colleagues. Responded to inquiries and complaints professionally and managed multiple responsibilities simultaneously.