Yemisi Aderounmu

I’m a customer service professional with 4+ years in the banking sector at GTBank and 5 years in the foreign exchange sector at Sky Stream Global Investment. I’m known for turning customer concerns into clear resolutions through strong communication and relationship management.

In my customer service roles, I handled complaints professionally, managed high-volume customer satisfaction, and supported customers with banking inquiries. I also updated customer records accurately and worked effectively under pressure to improve response handling efficiency.

I bring a practical, service-first mindset—focusing on timely problem solving, accurate data entry, and reliable email handling. I’m currently seeking remote customer support opportunities where I can deliver consistent, high-quality customer experiences.