Yeji Luna
@yejiluna
As a dedicated and hardworking individual from Korea, I strive to excel in every task I undertake.
United StatesWhat I'm looking for
With three years of diverse experience in customer service, I have honed my skills in delivering exceptional experiences across various roles. My journey began in the hospitality industry in Seoul, Korea, where I managed guesthouses, ensuring high standards of cleanliness and guest comfort. I implemented effective advertising strategies that significantly improved reservation rates, showcasing my ability to enhance operational efficiency.
Transitioning to the healthcare sector, I further developed my expertise as a Dental Assistant and Processor in San Diego. Here, I focused on infection control and patient care, ensuring compliance with CDC guidelines while maintaining a clean and safe environment. My proficiency in CPR and BLS, combined with my bilingual capabilities in Korean and English, allows me to connect with a diverse clientele, enhancing their overall satisfaction.
Experience
Work history, roles, and key accomplishments
Processor
Affordable Dentures and Implants
Jun 2024 - Present (11 months)
Responsible for processing dentures from wax to finished products, ensuring quality and precision for patient satisfaction.
Dental Assistant
Joseph S. Sparrow, DDS
Aug 2023 - Nov 2023 (3 months)
Assisted in maintaining a clean office environment and sterilizing instruments according to CDC guidelines, while preparing treatment rooms for procedures.
Manager
Blue Mountain Guesthouse
May 2019 - Apr 2020 (11 months)
Managed guest check-in/out processes, handled payments, and ensured high housekeeping standards while implementing advertising strategies to improve reservations.
Manager
Pop at Itaewon Guesthouse
May 2018 - Jan 2019 (8 months)
Oversaw guest check-in/out and payment systems, enhancing operational efficiency and guest communication, leading to increased positive feedback.
Manager
24 Guesthouse Seoul City Hall
May 2017 - Dec 2017 (7 months)
Handled guest check-in/out, payments, and customer service while maintaining high housekeeping standards and implementing advertising strategies.
Server/Cook
Damso
Jun 2015 - Jul 2016 (1 year 1 month)
Managed restaurant operations including seating guests, taking orders, and preparing Korean dishes, ensuring high service standards.
Education
Degrees, certifications, and relevant coursework
SCSan Diego Mesa College
Associate Degree, Dental Assisting
2022 - 2024
Grade: Graduated with Highest honor
Majored in Dental Assisting, Achieved Coronal Polishing, Pit and Fissure Sealants, X-ray, Law and Ethics, Infection Control, Nomad certifications.
Gyeonggi Management High School
High School Diploma, Accounting
2008 - 2011
Majored in Accounting.
Tech stack
Software and tools used professionally
Availability
Location
United StatesAuthorized to work in
Job categories
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