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@yejiluna
As a dedicated and hardworking individual from Korea, I strive to excel in every task I undertake.
United StatesWith three years of diverse experience in customer service, I have honed my skills in delivering exceptional experiences across various roles. My journey began in the hospitality industry in Seoul, Korea, where I managed guesthouses, ensuring high standards of cleanliness and guest comfort. I implemented effective advertising strategies that significantly improved reservation rates, showcasing my ability to enhance operational efficiency.
Transitioning to the healthcare sector, I further developed my expertise as a Dental Assistant and Processor in San Diego. Here, I focused on infection control and patient care, ensuring compliance with CDC guidelines while maintaining a clean and safe environment. My proficiency in CPR and BLS, combined with my bilingual capabilities in Korean and English, allows me to connect with a diverse clientele, enhancing their overall satisfaction.
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Work history, roles, and key accomplishments
Affordable Dentures and Implants
Jun 2024 - Present (1 year 5 months)
Responsible for processing dentures from wax to finished products, ensuring quality and precision for patient satisfaction.
Joseph S. Sparrow, DDS
Aug 2023 - Nov 2023 (3 months)
Assisted in maintaining a clean office environment and sterilizing instruments according to CDC guidelines, while preparing treatment rooms for procedures.
Blue Mountain Guesthouse
May 2019 - Apr 2020 (11 months)
Managed guest check-in/out processes, handled payments, and ensured high housekeeping standards while implementing advertising strategies to improve reservations.
Pop at Itaewon Guesthouse
May 2018 - Jan 2019 (8 months)
Oversaw guest check-in/out and payment systems, enhancing operational efficiency and guest communication, leading to increased positive feedback.
24 Guesthouse Seoul City Hall
May 2017 - Dec 2017 (7 months)
Handled guest check-in/out, payments, and customer service while maintaining high housekeeping standards and implementing advertising strategies.
Damso
Jun 2015 - Jul 2016 (1 year 1 month)
Managed restaurant operations including seating guests, taking orders, and preparing Korean dishes, ensuring high service standards.
Degrees, certifications, and relevant coursework
SCAssociate Degree, Dental Assisting
2022 - 2024
Grade: Graduated with Highest honor
Majored in Dental Assisting, Achieved Coronal Polishing, Pit and Fissure Sealants, X-ray, Law and Ethics, Infection Control, Nomad certifications.
High School Diploma, Accounting
2008 - 2011
Majored in Accounting.
Software and tools used professionally
United StatesYou can contact Yeji and 90k+ other talented remote workers on Himalayas.
Message Yeji
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