Open to opportunities

Brittney Sampe

@brittneysampe

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Customer service professional with extensive experience in diverse roles.

United States

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What I'm looking for

I am seeking a role that values customer interaction and teamwork.

With over 10 years of experience in customer service, I have honed my skills in communication, problem-solving, and multitasking across various roles. My journey began as a Front Desk Receptionist at South Charlotte Hyundai, where I quickly advanced to a Service Advisor. In this role, I excelled at greeting customers, providing detailed repair estimates, and ensuring they were informed about their vehicle's status.

My diverse background includes positions such as a Mail Carrier with USPS, a Flight Attendant with Commute Air, and a Bartender/Waitress at Mulligans Beach House. Each experience has enriched my ability to connect with people, assess their needs, and deliver exceptional service. I am passionate about creating positive experiences and maintaining a professional atmosphere, whether in a fast-paced restaurant or a busy automotive service center.

Experience

Work history, roles, and key accomplishments

Service Advisor

South Charlotte Hyundai

Jul 2022 - Apr 2024 (1 year 9 months)

Promoted from Front Desk Receptionist to Service Advisor, responsible for greeting customers, providing detailed repair estimates, and updating them on vehicle repair status. Demonstrated excellent communication and problem-solving skills while managing front desk tasks.

Customer Service Communication Problem Solving Time Management Organizational Skills Multitasking

Warehouse Package Handler

UPS

May 2022 - Jul 2022 (2 months)

Responsible for unloading packages from delivery trucks while adhering to safe handling standards. Maintained care of products and ensured secure handling of items weighing up to 75 lbs.

Teamwork Time Management Problem Solving Package handling

Mail Carrier

USPS

Jan 2022 - May 2022 (4 months)

Delivered letters and packages along a specific route, sorted mail according to delivery sequence, and collected outgoing mail. Demonstrated strong organizational skills and attention to detail.

Mail Delivery Route Planning Customer Service Time Management Communication Problem Solving Attention To Detail

Flight Attendant

United Airlines

Jan 2022 - Feb 2022 (1 month)

Ensured passenger safety by demonstrating emergency procedures and providing first aid. Served meals and beverages while assisting passengers with special needs.

Customer Service Communication Teamwork Problem Solving Time Management Multitasking

Bartender/Waitress

Mulligans Beach House

Jan 2016 - Jan 2022 (6 years)

Served food and beverages to patrons while maintaining a friendly atmosphere. Assessed customer needs and preferences, ensuring adherence to health and safety standards.

Customer Service Communication Multitasking Teamwork Problem Solving Time Management

Dental Assistant

Indiana Restorative Dentistry

Apr 2014 - Oct 2015 (1 year 6 months)

Provided high-quality patient care by assisting with examinations and treatments, sterilizing instruments, and managing patient records. Demonstrated excellent organizational skills and customer service.

Patient Care Communication Organizational Skills Time Management Teamwork Problem Solving