Yassine ChemlalYC
Open to opportunities

Yassine Chemlal

@yassinechemlal

Diploma holder in transport and logistics seeking passenger assistance role.

Zimbabwe

What I'm looking for

I am looking for a role that allows me to assist passengers and improve their travel experience while working in a dynamic and supportive environment.

As a graduate with a diploma in transport and logistics, I am eager to apply my skills in organization, assistance, and communication to enhance the travel experience for passengers. My goal is to ensure a smooth and enjoyable journey while contributing to the operational efficiency of your establishment.

During my internship at ONDA (Office National des Aéroports), I assisted passengers with their specific needs, providing orientation and flight information. I coordinated with internal teams to manage passenger flows and addressed unforeseen situations such as delays and information requests, significantly improving passenger satisfaction through quality customer service.

Additionally, I worked on a project titled 'Innovation in Air Cargo: Enhancing Efficiency and Sustainability in Logistics,' where I analyzed and proposed innovative solutions to enhance the efficiency and sustainability of air freight operations. My passion for foreign cultures and travel drives my commitment to delivering exceptional service in the transportation sector.

Experience

Work history, roles, and key accomplishments

OA

Assistant Passenger

ONDA (Office National des Aéroports)

Jul 2024 - Aug 2024 (1 month)

Provided assistance to passengers, including orientation and flight information. Coordinated with internal teams to manage passenger flow and handled unforeseen situations such as delays and information requests. Contributed to enhancing passenger satisfaction through quality customer service.

Education

Degrees, certifications, and relevant coursework

FM

Faculté des Sciences Dhar El Mahra

2eme Année en Physique, Physics

Currently pursuing a second year in Physics at the Faculty of Sciences Dhar El Mahra. This program focuses on advanced concepts in physics.

IM

IMLAP

Diplôme en Transport et Logistique, Transport et Logistique

Obtained a diploma in Transport and Logistics from IMLAP. This program provided a strong foundation in logistics and transportation management.

EM

El Morabitine

Baccalauréat Science Physique et Chimie, Science Physique et Chimie

Completed a Baccalauréat in Physical and Chemical Sciences at El Morabitine. This degree provided a strong scientific foundation.

Tech stack

Software and tools used professionally

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Yassine Chemlal - Assistant Passenger - ONDA (Office National des Aéroports) | Himalayas