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ammie cbandaAC
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ammie cbanda

@ammiecbanda

Dynamic hospitality professional with exceptional customer service skills.

Zimbabwe
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What I'm looking for

I am looking for a role that allows me to leverage my customer service skills in a dynamic environment, with opportunities for growth and development.

I am a dedicated hospitality professional with a strong background in the travel and tourism industry. My experience includes providing exceptional customer service, managing guest inquiries, and ensuring high standards of service. I pride myself on delivering personalized guest experiences that enhance satisfaction and enjoyment.

During my time as a Customer Service Attachee at National Handling Services, I honed my skills in passenger check-in, aircraft cleaning, and assisting passengers with boarding and luggage handling. My commitment to professionalism and efficiency has always been at the forefront of my work, and I am eager to bring this dedication to a new role.

Currently, I am pursuing a Business Development Graduate Trainee position at BBR-Beitbridge Bulawayo Railway, where I am focused on cold calling potential clients and arranging meetings to foster business growth. I am excited about the opportunity to contribute to an esteemed organization and continue my professional development.

Experience

Work history, roles, and key accomplishments

NS

Customer Service Attachee

National Handling Services

Jan 2022 - Dec 2023 (1 year 11 months)

Conducted passenger check-in and aircraft cleaning, ensuring a smooth and efficient boarding process. Provided assistance to passengers with boarding and luggage handling, and addressed passenger inquiries to enhance customer satisfaction.

Education

Degrees, certifications, and relevant coursework

NT

National University of Science and Technology

Bachelor of Commerce Honours Degree, Marketing

2020 - 2024

Grade: 2.1 (Upper Second Division)

Completed a Bachelor of Commerce Honours Degree in Marketing, achieving an Upper Second Division (2.1). The curriculum provided a comprehensive understanding of marketing principles and strategies.

FS

Founders High School

Advanced Level, Economics, Geography, Business Studies

2017 - 2018

Completed Advanced Level studies at Founders High School, focusing on Economics, Geography, and Business Studies. This period developed strong analytical and critical thinking skills.

MS

Mtshebezi High School

Ordinary Level, General Studies

2013 - 2016

Completed Ordinary Level studies at Mtshebezi High School, achieving 10 subjects including Mathematics, English, and Science. This foundational education provided a broad academic base.

Tech stack

Software and tools used professionally

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ammie cbanda - Customer Service Attachee - National Handling Services | Himalayas