At ASAP tickets, I processed flight bookings and maintained accurate customer records while supporting US-based clients remotely.
I handled customer communications by telephone, email, and other platforms, bringing telephone etiquette and cultural awareness to interactions with international customers.
Through daily sales interactions, I developed negotiation and persuasion skills while working toward sales targets and maintaining service standards.
At Machinery Exchange (Pvt) Ltd, I provided administrative and customer support in a heavy machinery sales and service environment. I built customer relationships, kept interaction and follow-up records, and followed up with customers to provide updates and support retention.
