At Fluent2 Ltd., I provide first- and second-line support across approximately 60 UK hotel client environments. I support Microsoft 365, Active Directory, and Intune, and troubleshoot desktop, network, and remote-access issues.
I also support backup monitoring and restore validation with Veeam, VMware and Hyper-V environments, and on-site deployments. My work includes customer onboarding, infrastructure migrations, and assisting with firewall and switch configurations.
As an Associate Consultant at HCL Technologies, I administered Windows Server and Microsoft 365 environments and supported Veeam backup and VMware infrastructure. I implemented NetApp Snapshot and SnapMirror replication and supported enterprise storage infrastructure.
Earlier, I supported infrastructure at Orange Business Services, Tata Consultancy Services, and Cognizant Technology Solution. My experience includes enterprise storage, virtualisation, backup, disaster recovery, and 24x7 infrastructure support.
