I am looking for a technical role that offers opportunities for growth and collaboration in a dynamic team environment.
Bhanusri Dokka
@bhanusridokka
I am excited to apply my expertise in IT Infrastructure, System, or Support roles to drive success.
What I'm looking for
With over 18 years of experience in IT Infrastructure Support, IT Security, and Identity and Access Management (ID&AM), I bring a deep technical skill set, a proactive approach to problem-solving, and a proven ability to deliver results in complex IT environments.
Throughout my career, I have successfully led and contributed to projects spanning infrastructure integration, migration, disaster recovery setups, and production support. My expertise with tools such as Microsoft Defender 365, Azure AD, Active Directory (on-premises and Azure), Log Analytics, Sentinel, and SIEM solutions equips me to proactively address evolving challenges in IT security and infrastructure. Having honed my skills in both Linux and Windows server administration, as well as scripting with Bash and PowerShell, I am adept at crafting robust and efficient solutions tailored to organizational needs.
Moreover, my certifications Azure Admin Associate, Azure Fundamentals, and Microsoft Security Operations Analyst and in Cybersecurity (CompTIA Security+) highlight my commitment to professional development and staying at the forefront of industry standards. Additionally, my experience training and mentoring L1/L2 IT Support teams underscores my collaborative and leadership capabilities.
I would welcome the opportunity to discuss how my skills align with your team’s needs and how I can contribute to the Company's continued success. I am available at your convenience for an interview and can be reached via email or +44 7477626191
Thank you for considering my application. I look forward to the possibility of contributing to your team and am excited about the opportunity to bring my skills and dedication to your company.
Experience
Work history, roles, and key accomplishments
Security Engineer
Capital on Tap
Oct 2023 - Jan 2025 (1 year 3 months)
Responsible for handling SOC incidents and major incident remediation. Maintained security posture based on Microsoft Defender recommendations and managed vendor integrations. Conducted vulnerability management and configured logic apps within the Microsoft Security stack.
Security Operations Analyst
BSI Group
Mar 2019 - Oct 2023 (4 years 7 months)
Managed SOC incidents and critical incident remediation. Maintained security posture based on Microsoft Defender recommendations and utilized Qualys for vulnerability management. Documented incident handling procedures and fine-tuned SIEM rules.
Infrastructure Support Engineer
BSI Group
Mar 2019 - Jan 2022 (2 years 10 months)
Provided 3rd line support for IT infrastructure, resolving issues related to Active Directory, Exchange, and Office 365. Monitored security incidents and supported project teams as needed.
Lead Consultant
Wipro Technologies
Jul 2007 - Aug 2017 (10 years 1 month)
Coordinated IDAM projects, gathering requirements and recommending improvements. Worked closely with architects to define roles and groups for user management.
Support Lead
Wipro Technologies
Jul 2007 - Aug 2017 (10 years 1 month)
Led support for Office 365 migration, providing 2nd line support for incidents and requests. Conducted daily health checks and managed scripting for system maintenance.
Lead Consultant
COMCAST RCM CONSULTING
Jan 2005 - Jun 2007 (2 years 5 months)
Supported automation for monitoring services in Windows servers and managed critical tickets. Coordinated change processes and conducted team meetings.
Application Support Lead
KONE
Jan 2005 - Jun 2007 (2 years 5 months)
Managed critical application support tickets and ensured timely resolutions. Conducted team meetings and training sessions for new team members.
Technical Lead
NRMA
Jan 2005 - Jun 2007 (2 years 5 months)
Managed critical tickets and ensured no client escalations. Conducted meetings with offshore teams and provided training sessions for team members.
Developer to System Administrator
3W Zone Private Limited
Jan 2004 - Jun 2007 (3 years 5 months)
Transitioned from development to system administration, working on IT security products and Tivoli suite implementations for clients.
Education
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Bhanusri hasn't added their education
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