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IamYC LeeIL
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IamYC Lee

@yasanchang

I analyze financial account records, resolve discrepancies, and support compliant taxpayer service.

United States
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What I'm looking for

Analytical finance professional with experience in federal tax administration, data analysis, reconciliation, reporting, and regulatory compliance. Skilled in analyzing account activity, identifying discrepancies, interpreting financial and tax information. Seeking to leverage analytical, financial, and problem-solving experience in a Financial Analyst role.

At the Internal Revenue Service, I research taxpayer accounts across multiple systems, resolve collection, filing, payment, and account issues, and explain complex tax information clearly. I apply tax laws, disclosure requirements, and taxpayer-protection protocols while safeguarding sensitive financial information.

I've also managed confidential records for more than 200 clients and caregivers at Nova Home Health Care, building Excel trackers and databases for reporting. My background includes administrative operations, payment record-keeping, scheduling, event coordination, and bilingual English/Spanish client service.

Experience

Work history, roles, and key accomplishments

Internal Revenue Service logoIS
Current

Contact Service Representative

Oct 2024 - Present (2 years 1 month)

Research and analyze taxpayer account information across multiple IRS systems to identify collection, filing, payment, and account issues. Apply tax laws and IRS procedures while handling sensitive financial data and communicating resolution options to taxpayers.

Education

Degrees, certifications, and relevant coursework

IamYC hasn't added their education

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