Open to opportunities

shanelle clark

@shanelleclark

Accounting and audit-focused professional pursuing an M.S., delivering accurate reconciliations, compliance support, and analytical insights.

United States

Message

What I'm looking for

I’m looking for an entry-level role as a Financial Analyst, Accounting Analyst, Audit Associate, or Corporate Finance teammate where I can apply my analytical and problem-solving skills, maintain accuracy in regulated work, and grow through audit and financial operations experience.

I’m an accounting professional with a Bachelor of Science in Accounting and I’m currently pursuing a Master of Science in Accounting with a focus in Audit. I bring experience across financial operations, regulatory compliance, account reconciliation, audit support, billing, and high-volume data management—always with strong analytical thinking and attention to detail in regulated environments.

In my recent roles, I supported compliance-ready documentation and audit readiness by maintaining accurate records and coordinating workflow issues across departments. I’ve also handled sensitive financial information and quality assurance reviews, and I’ve worked directly with billing inquiries, ACH/wire transactions, and cash reconciliation—strengthening my ability to interpret financial information accurately while driving process improvements.

Experience

Work history, roles, and key accomplishments

Current

Appointment Scheduler

Current

Maximus

Oct 2023 - Present (2 years 10 months)

Managed high-volume scheduling operations using OMS, coordinating exam scheduling with healthcare providers. Maintained accurate records and documentation to support audit readiness and regulatory compliance.

Case Processing Records Management Audit Readiness Regulatory Compliance Compliance

Operational Specialist

TrueML

Sep 2022 - May 2023 (8 months)

Reviewed bankruptcy filings and supporting documentation to ensure regulatory compliance. Prepared and reported documentation for client audits while processing debt validation requests and maintaining detailed financial records.

Regulatory Compliance Bankruptcy Filings Review Debt Validation Requests Audit Support Document Processing

Customer Advisor II

JEA

Dec 2021 - Aug 2022 (8 months)

Assisted residential and commercial customers with billing inquiries, payment arrangements, and account maintenance. Resolved billing discrepancies by researching customer accounts and maintaining accurate records in compliance with company policies.

Payment Arrangement Account Maintenance Customer Research Customer Service

Customer Service Representative

Ally Bank

Jan 2020 - Jun 2020 (5 months)

Supported customers with ACH and wire transfers and account maintenance in a fast-paced banking environment. Helped open and service deposit accounts while ensuring compliance with banking regulations and confidentiality of customer financial information.

ACH Wire Transfers Account Maintenance Account Servicing IRA CD Trust Account Support Banking Compliance Confidentiality Transaction Support

Office of the President Agent

Enhanced Recovery Company

Jan 2018 - Dec 2019 (1 year 11 months)

Investigated escalated customer accounts and reviewed financial documentation for accuracy and compliance. Conducted quality assurance audits, processed bankruptcy claims and disputes, and maintained detailed account records.

Financial Documentation Quality Audits Disputes Refund Processing Regulatory Compliance

Assistant Manager

Rainbow Shops

Feb 2017 - Jan 2018 (11 months)

Managed daily cash reconciliation, bank deposits, and store financial reporting. Supervised store operations while ensuring compliance with cash-handling procedures and supported inventory control and operational reporting.

Cash Reconciliation Deposits Team Supervision Policy Compliance Cash Handling Inventory Control Operational Reporting