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Yanina Quintana

@yaninaquintana

Learning strategist at Appian who created its launch enablement standard and grew developer YouTube views and watch time 300% in 2023.

United States

Message

At Appian, I lead learning strategy and development for technical and business audiences. I created a three-part launch package—feature video, in-product guide, and course—that replaced course updates and became the team's standard for major launches.

I developed the content formula for the Appian Community YouTube channel, then created an SEO playbook and trained the team on scriptwriting and SEO. Views and watch time grew 300% in 2023 and 200% in 2024.

My work also includes launching Appian's first AI learning portfolio and designing a Process Intelligence workshop that scaled from pilot to onboarding more than 100 employees. Earlier, I created customer enablement resources at Exostar and developed federal transportation courses at the National Highway Institute.

Experience

Work history, roles, and key accomplishments

Current

Senior Instructional Systems Designer II

Current

Appian Corporation

Jan 2022 - Present (4 years 9 months)

Led learning strategy and development for technical and business audiences, partnering with Product, Engineering, Marketing, Customer Success, and Solution Consulting. Led cross-functional project teams, coordinating SMEs, reviewers, and production partners from concept through delivery.

Learning and Development Strategy AI Enabled Learning Instructional Design Go To Market Learning Strategy Content and SEO Curriculum Development Cross functional Leadership Stakeholder Management Learning Analytics Appian Amazon Kiro Skilljar Absorb Gainsight Confluence Articulate Adobe Creative Cloud YouTube Studios Google Analytics

Senior Instructional Designer

Appian Corporation

Jan 2019 - Dec 2021 (2 years 11 months)

Training Analyst

Exostar LLC

Jan 2018 - Dec 2019 (1 year 11 months)

Owned customer enablement for an enterprise Identity and Access Management platform, partnering with subject-matter experts, support, and product teams. Created the blueprint for redesigning customer-facing FAQ resources, contributing to a 40% reduction in support calls.

Customer Enablement Training guides Webinars Microlearning Video Production Google Analytics Learning Analytics SOP Development

Instructional Systems Designer

National Highway Institute

Jan 2018 - Dec 2018 (11 months)

Wrote and revised web-based and instructor-led courses for transportation and infrastructure professionals, turning technical engineering content into clear, practical learning. Recognized for the fastest subject-matter onboarding among NHI's contract instructional designers.

Instructional Design Web based Training Instructor Led Training Section 508 Compliance Course Development SME Collaboration

Training Supervisor

Washington Language Center

Jan 2017 - Dec 2018 (1 year 11 months)

Supervised and trained teaching staff delivering 12+ concurrent classes in a government and military training environment. Wrote syllabi for all courses and developed proposal materials including course schedules, instructional plans, and cultural immersion plans.

Supervision Curriculum Design Instructional Development Professional Development Training Needs Analysis

Researcher, Instructor & Teaching Consultant

University of Michigan

Jan 2006 - Dec 2014 (8 years 11 months)

Designed and taught Russian language, literature, college writing, and Classics honors courses, and delivered invited guest lectures at the University of Chicago and UCLA. Selected as a CRLT teaching consultant; ran training needs analyses, led university-wide workshops, and conducted teaching consultations.

Course Design Teaching Faculty Development Training Needs Analysis Workshop Facilitation Cultural Training