Open to opportunities

Yanibel Santos

@yanibelsantos

Message

I process claims, maintain accurate records, and resolve account issues in high-volume administrative environments.

United States

Message

What I'm looking for

I'm looking for an administrative, operations, data entry, claims, or account support role where I can maintain accurate records, resolve discrepancies, protect confidential information, and support efficient service delivery.

I've processed bank card claims at Allianz Partners, communicated with customers and financial institutions, and consistently met productivity, quality, and accuracy goals while protecting confidential financial information.

At Arcwood Environmental and CVS Health/Aetna, I entered and verified high volumes of data, resolved member account discrepancies, processed service requests, and documented interactions in CRM systems for accurate follow-up.

I was promoted from Administrative Outreach Coordinator to Assistant Site Director at Coalition for Hispanic Family Services, where I coordinated workflows, maintained participant records, supported reporting, and collaborated with staff, families, and community partners.

Experience

Work history, roles, and key accomplishments

Claims Associate

Allianz Partners

Apr 2026 - Jun 2026 (2 months)

Reviewed and processed bank card claims, ensuring adherence to company policies and procedures. Communicated with customers and financial institutions to provide updates on claim status and clarify required documentation.

Claims Processing Data Entry Customer Service Microsoft Office