Yamkela T

I’m a detail-oriented Practice Administrator candidate with proven experience in high-volume administration, document control, and client-facing work. At the Electoral Commission of South Africa, I delivered day-to-day operational compliance, maintained confidential client information, and produced structured reports for executive leadership—ensuring [zero documentation errors] during critical election periods. I also led registration work with rigorous quality checks, achieving [99.9% accuracy] in data records.

Alongside my administration background, I’m a Registered Wellness Counsellor(ASCHP) with psychology training, delivering client-centred counselling, educational outreach, and advocacy to support [hundreds] of families and children. I bring a strong customer service orientation, ethical behaviour, and discretion, while partnering with stakeholders through clear communication, conflict resolution, and incident/quality support. I’m highly proficient in Microsoft Office, CRM systems, and electronic filing, and I’m seeking to contribute to efficient healthcare or organisational operations through strong administrative support.