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Simbongile Conana

@simbongileconana

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Dedicated administrative professional specializing in data management and office support.

South Africa

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What I'm looking for

I seek a role emphasizing administrative accuracy, data management, and process improvement within a collaborative, supportive organization that offers growth and meaningful impact.

I am a results-driven administrative professional with honours in Sport Management and a BA in Sport Development, combined with certifications in End-User Computing (NQF 3) and Tutoring (NQF 2). I have a strong record of optimizing administrative processes, maintaining accurate manual and electronic records, and delivering high-quality correspondence and reports.

My experience spans hospital administration, municipal fieldwork, school support, university sports administration, and retail customer service, where I improved data integrity, streamlined data-entry workflows, and led initiatives that increased service quality and efficiency. I consistently apply Microsoft Office and IT troubleshooting skills to enhance operational performance.

I am reliable, detail-oriented, and committed to confidentiality and compliance. I bring strong communication, organizational, and problem-solving abilities, and I aim to contribute immediately to teams that value accuracy, process improvement, and supportive workplace culture.

Experience

Work history, roles, and key accomplishments

Administrative Clerk

Thambo Memorial Hospital

Jun 2023 - Jan 2024 (7 months)

Managed and optimized filing systems and electronic records, improving data integrity and retrieval; drafted and prepared official correspondence and reports to support hospital administration.

Records Management Data Entry Microsoft Office Drafting Of Correspondence Data Verification Confidentiality

Fieldworker

City of Ekurhuleni

Jan 2022 - Dec 2022 (11 months)

Maintained and updated electronic databases with high accuracy, verified and corrected source documents, and streamlined data entry processes to enhance data consistency in high-volume operations.

Data Management Data Verification Quality Assurance Microsoft Excel Data Entry

Trainee Sport Manager

University of Johannesburg

Feb 2019 - Nov 2021 (2 years 9 months)

Managed administrative tasks, planned and executed sports programs and events, and developed tailored learning plans to increase student participation and program effectiveness.

Sports Program Planning Event Coordination Administrative Support Reporting Procurement Tutoring Stakeholder Engagement

Educational Assistant

Thabang Primary School

Jan 2021 - Aug 2021 (7 months)

Prepared learning materials and supported classroom lessons, assisting students with reading, writing, and assignments to improve academic performance and engagement.

Student Support Tutoring Communication

Shop Assistant/Cashier

Ackermans

Apr 2018 - Feb 2019 (10 months)

Delivered customer service, handled inquiries and transactions, and led a customer feedback initiative that improved service delivery by 30%, achieving a 95% satisfaction rating.

Customer Service Cash Handling Point of Sale Complaint Resolution Customer Feedback Communication Sales Support

Education

Degrees, certifications, and relevant coursework

K. Boneng Consulting

End-user computing (NQF 3), Information Technology

2023 - 2024

End-user computing (NQF Level 3) training covering software applications, system troubleshooting, end-user support, and basic cybersecurity practices.

City of Ekurhuleni

Research Methodology (training), Research Methodology

2022 - 2022

Research Methodology training focused on designing research studies, qualitative and quantitative analysis, statistical tools, and presenting findings.

University of Johannesburg

Tutor Level 2, Education / Tutoring

2020 - 2020

Tutor Level 2 program providing training in personalized tutoring, adaptive teaching strategies, and curriculum development to support diverse learners.

University of Johannesburg

Honours, Sport Management

2019 - 2020

Honours in Sport Management focusing on sports administration, event planning, marketing, financial management, team leadership, and stakeholder engagement.

University of Johannesburg

Bachelor of Arts, Sport Development

2016 - 2018

Bachelor of Arts in Sport Development with emphasis on planning and executing sports programs, community engagement, and leadership in sport contexts.