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@yaminikeerthi
Results-driven professional with experience in IT and administration.
As a seasoned professional with a strong background in IT and administration, I leverage my skills in customer service, marketing, and network architecture to drive results. With a proven track record of success in fast-paced environments, I excel in roles that require strong communication, critical thinking, and adaptability.
Throughout my career, I have demonstrated expertise in ITIL, IP, and networking, as well as proficiency in MS Office tools. My experience in customer-facing roles has honed my ability to provide exceptional service, resolve issues efficiently, and work effectively in teams.
With a strong foundation in computer sciences and a passion for continuous learning, I am well-equipped to navigate complex technical environments and drive innovation. I thrive in dynamic environments, and my strong interpersonal skills enable me to build strong relationships with colleagues, customers, and stakeholders.
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Work history, roles, and key accomplishments
TATVA GLOBAL SCHOOL
Responsible for overseeing the Administration, Accounts, Stores related concerns and an active part of the marketing team for the increase the admissions and growth of the organization.
Amazon Development center India
Part of Transportation Specialist (ROC) team, handling site calls and helping teams for Check in and Check outs for US and Canada based locations with LEVEL3.
Compugra Systems
Responsible for providing an efficient and professional administrative and clerical service to colleagues, managers, and supervisors to facilitate the efficient operation of the office. Ensuring office procedures and systems operate efficiently. Handling requests for information and data. Recording, compiling, transcribing, and distributing the minutes of meetings.
Amazon Development center India
An Amazon Customer Service Associate is a critical part of Amazon.co.uk mission to deliver Timely, Accurate and Professional customer service to all Amazon.co.uk customers. In a fun and fast-paced environment, this position requires heavy phone and e-mail communication with customers, utilizing a wide variety of software tools to navigate customer accounts, research and review policies and communi
Infosys
Working on end-to-end service delivery pertaining to network optimization and maintenance of a US based Telecom Service provider namely 'LEVEL3 COMMUNICATIONS'. As part of the Access Management team, responsible for optimizing the off-net network utilization and cost minimization for the client by working closely with the various CLEC's and ILEC's involved to Install/Disconnect the leased faciliti
Degrees, certifications, and relevant coursework
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