Yahya Doughoui
@yahyadoughoui
Customer-oriented applicant with experience in technical support and project management.
What I'm looking for
I am a dedicated and communicative professional with a strong background in technical support and project management. My experience includes assisting in organizing technical processes and managing inquiries at the Robotics Center in Casablanca. I have developed essential skills in active listening and problem-solving, which I believe are crucial for providing excellent customer service.
Currently, I am seeking a position as a Remote Reservation Specialist at Plumber Brother company, where I can apply my language skills and service orientation. I am committed to continuous learning and development, and I am eager to contribute positively to a team while enhancing my professional capabilities.
Experience
Work history, roles, and key accomplishments
Assistant
IMR Intelligence Mental Robotique
Jan 2024 - Present (1 year 5 months)
Supported the organization of technical processes and assisted in communication with customers and partners. Managed inquiries and coordinated within the team, developing active listening and problem-solving skills.
Education
Degrees, certifications, and relevant coursework
Berrada School Establishment
High School Diploma, Mathematical Sciences
Completed a high school diploma with a specialization in Mathematical Sciences. Focused on core subjects including Mathematics, Physics, and Engineering Sciences.
Coursera
Certificate, Project Management
Completed online courses on Communication & Project Management, including 'Foundations of Project Management' and 'Project Management: The Basics for Project Management Success'. These courses enhanced skills in project coordination and communication.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
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