Mohamed Mansour

I am a motivated and reliable support specialist with hands-on experience in customer service and technical support. My fluency in Arabic, French, and English allows me to communicate effectively with diverse clients. I have a strong understanding of client communication tools and platforms, including WhatsApp Business and Zendesk, which I utilize to provide excellent customer care.

In my previous role as a Customer Support Agent, I responded to customer inquiries via chat, phone, and email, resolving technical issues and guiding users through product features. I pride myself on maintaining high customer satisfaction through quick and efficient service. I am eager to bring my skills to a dynamic work environment where I can continue to grow and contribute to team success.