Open to opportunities

Yadiry Lagombra

@yadirylagombra

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Patient-centered healthcare professional specializing in care coordination and clinical administration.

United States

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What I'm looking for

I seek patient-focused care coordination roles where I can improve outcomes through outreach, care planning, cross-team coordination, and operational efficiency in a supportive, compliance-driven environment.

I am a dedicated healthcare professional with experience in care coordination, clinical administration, and patient advocacy across managed care, community health, and hospital settings.

I have implemented comprehensive care plans, managed enrollment into MLTC and NHTD programs, coordinated nursing visits, and ensured regulatory compliance for clinical staff. I am proficient with EMR systems including Epic and EClinicalWorks and familiar with Pathway and other web-based clinical documentation tools.

My background includes patient outreach, scheduling, benefits and insurance processing, and technical support—skills I used to improve engagement, streamline workflows, and support transitions of care. I am bilingual in English and Spanish and hold HIPAA certification.

I bring strong communication, customer-service orientation, and proficiency in Microsoft Office and intermediate experience with SPSS to roles focused on improving patient outcomes and operational efficiency.

Experience

Work history, roles, and key accomplishments

Current

Intake Marketing Coordinator

Current

CABS Health Network

Jan 2026 - Present (2 months)

Managed high-volume inbound and outbound intake calls from patients, families, hospitals, and referral sources
Collected and verified insurance information (Medicaid, Medicare, private insurance)
Built and maintained relationships with hospitals, social workers, and community partners
Represented the agency at community events and networking opportunities

Current

Account Manager

Current

Mrs. G’s Services

Jun 2025 - Present (9 months)

Manages enrollment of members into MLTC and NHTD programs, establishes nursing home referral relationships, and advocates for members by processing insurance records and driving community outreach to boost engagement.

Patient Enrollment Referral Management Community Outreach Patient Advocacy EMR

Current

Clinical Coordinator

Current

Evo Care Group

Jul 2024 - Present (1 year 8 months)

Recruited and onboarded clinical staff, ensured regulatory compliance of personnel records, staffed and tracked nursing visits to meet regulatory timelines, and coordinated daily workloads to optimize field RN capacity.

Staffing Clinical Onboarding Regulatory Compliance Workforce Planning Clinical Administration Care Coordination

Care Navigator

UnitedHealthcare Group

Jul 2023 - Dec 2023 (5 months)

Implemented comprehensive post-discharge care plans, connected patients to prevention and treatment services, coordinated logistics like transport and appointment reminders, and documented patient interactions in the Pathway system.

Care Coordination Discharge Planning Patient Outreach Transportation & Logistics

Patient Care Representative

Joseph P. Addabbo Family Health Center

Mar 2021 - Dec 2022 (1 year 9 months)

Enrolled newly diagnosed patients into treatment programs, assisted patients with navigating care barriers, conducted virtual outreach to re-engage patients, and scheduled appointments using EClinicalWorks and E-share.

Patient Enrollment Care Navigation Outreach E Share Appointments Patient Engagement

Technical Support Specialist

Hofstra University

Jan 2015 - Mar 2020 (5 years 2 months)

Provided first-line technical support to students and alumni, resolved connectivity and software issues, managed help-desk tickets in a FileMaker system, and supported LMS (Blackboard) and cloud printing services.

Technical Support Troubleshooting FileMaker LMS Help Desk Account Support Customer Service

Medical Assistant

Montefiore Medical Center

Jun 2014 - Jun 2016 (2 years)

Checked in and triaged ED patients, collected demographics and insurance data, scheduled appointments in Epic, prepared exam rooms, collected specimens, administered medication, and recorded patient histories.

Patient Intake Specimen Collection Room Preparation Scheduling