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@xstaauser

Customer support and operations at Xta Bite, coordinating weekly orders and relationships with 200+ customers.

Nigeria
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At Xta Bite, I manage customer enquiries, order details, updates, transactions, and delivery coordination from request through completion. I maintain relationships with more than 200 customers and coordinate weekly orders.

At Systrend Ltd, I validated more than 10,000 customer, inventory, and operational records while responding to customer needs. I also compared physical stock with inventory records, flagged discrepancies, and followed up on corrections.

At Mercor, I reviewed AI-generated responses against quality guidelines and documented evidence-based decisions. I completed more than 100 evaluation tasks with positive team-lead feedback and minimal corrections, and documented multi-step workflows for AI assistant training.

Experience

Work history, roles, and key accomplishments

ME

AI Evaluation Projects

Mercor

May 2026 - Sep 2026 (4 months)

Reviewed AI-generated responses against quality guidelines, checking accuracy, relevance, clarity, completeness, and instruction-following. Completed more than 100 evaluation tasks with positive feedback.

NE

Administrative Support Assistant

National Directorate of Employment

Feb 2024 - Jan 2025 (11 months)

Maintained organized digital records, entered information, and checked documents for missing details or inconsistencies. Prepared spreadsheets and reports to support routine administration.

Education

Degrees, certifications, and relevant coursework

Nasarawa State University logoNU

Nasarawa State University

Master of Arts, Development Communication

Pursuing a Master of Arts in Development Communication, currently in progress.

University of Jos logoUJ

University of Jos

Bachelor of Arts, Theatre and Film Arts

Completed a Bachelor of Arts in Theatre and Film Arts in 2023.

ME

Mercor

HITL QA & Data Quality Management, Data Quality Management

Completed certifications in HITL QA & Data Quality Management and Introduction to Agents.

ME

Mercor

Introduction to Agents, AI Agents

Completed certification in Introduction to Agents.

DA

DataLens

Data Labelling & Annotation for AI Development, Data Annotation

Completed certification in Data Labelling & Annotation for AI Development.

MI

micro1

Data Research and Data Annotator Content Analyst Certification, Data Research

Completed Data Research and Data Annotator Content Analyst Certification.

EF SET logoES

EF SET

EF SET English Certificate, English Language

Grade: 64/100

Achieved EF SET English Certificate with a score of 64/100, CEFR C1 Advanced.

MinnaLearn / University of Helsinki logoMH

MinnaLearn / University of Helsinki

Elements of AI, Artificial Intelligence

Grade: 80%

Completed Elements of AI with a grade of 80% and 2 ECTS credits.

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