Open to opportunities

Xorla GH

@xorlagh

Message

Operations and result oriented personnel.

Ghana

Message

What I'm looking for

I seek a role that fosters growth, collaboration, and impactful leadership.

I’m a dynamic operations personnel with a strong Business background with over 6 years professional experience in different functions such as Supply Chain, logistics, e-commerce and operations.

Through my experience I shaped my leadership and management skills and developed a strong network in several areas such as

FMCG, SaaS, Transportation, Logistics, Trade & E-commerce...

I also acquired a good knowledge of hub management in the sub Saharan Africa and Latin America.

My purpose is to become the best I can be and help others unleash their full potential through learning and sharing

Experience

Work history, roles, and key accomplishments

Current

HUB HEAD-SSA / LATAM

Current

YANDEX

Jul 2020 - Present (4 years 10 months)

Responsible for designing and implementing efficient mechanisms for hub expansions in Africa, managing a team of 60 staff, and conducting strategic negotiations to meet KPI goals.

Hub Management Team Leadership Project Management Negotiation KPIs Operations Management

OPERATIONS MANAGER

WEGOO DELIVERY

Jan 2022 - Jun 2022 (5 months)

Focused on designing operational mechanisms for scalability, managing partner relationships, and setting KPIs aligned with company goals.

Operations Management Partner Relationship Management KPIs Process Improvement Strategic Planning Team Management

OPERATIONS MANAGER

WALADIGITAL HEALTH

Sep 2021 - May 2022 (8 months)

Analyzed internal business plans, developed operational policies, and collaborated with the sales team to identify market opportunities for growth.

Strategic Planning Market Analysis Team Collaboration Budgeting Forecasting

OPERATIONS AND KEY PARTNERSHIP MANAGER (ODS)

JUMIA GHANA

Feb 2021 - Feb 2022 (1 year)

Managed inventory quality, created partnership structures, and coordinated logistics to ensure excellent delivery experiences.

Inventory Management Partnership Development Logistics Coordination Team Management Customer Experience

HUB MANAGER (ODS)

JUMIA GHANA

Jan 2020 - Feb 2021 (1 year 1 month)

Created team structures, coordinated with third parties for delivery experiences, and utilized software tools for planning and reporting.

Team Structure Development Operations Management

OPERATIONS ASSOCIATE (Dispatch Lead ODS)

JUMIA GHANA

Nov 2017 - Jan 2020 (2 years 2 months)

Managed dispatch riders, maintained schedules, and coordinated with logistics and finance for order tracking and fleet management.

Scheduling Fleet Management Team Coordination dispatch management

IT TECHNICIAN

UNIVERSITY OF PROFESSIONAL STUDIES, ACCRA

Dec 2015 - Jan 2016 (1 month)

Assisted in setting up LAN and WAN connections, provided IT support, and resolved network issues.

LANs & WANs IT Support IP Conflict Resolution

OPERATIONS, DOCUMENTATION OFFICER

TTV LTD

Aug 2013 - Sep 2013 (1 month)

Managed fleet operations and handled documentation for on-shore and off-shore activities.

Fleet Management

Education

Degrees, certifications, and relevant coursework

IPMC College of Technology

Advanced Professional Certificate, Systems Engineering

2015 - 2015

Completed an Advanced Professional course in Systems Engineering, Networking, and Hardware, focusing on practical skills in IT infrastructure and support.