Open to opportunities

Xiaochen Su

@xiaochensu

Message

Experienced academic advisor with a strong background in international education.

Malta

Message

What I'm looking for

I seek a role that allows me to leverage my expertise in education and operations, focusing on impactful projects that foster student success and organizational growth.

I am a dedicated academic advisor with extensive experience in guiding students through the complexities of university admissions. Currently, I work with Crimson Education, where I conduct weekly one-on-one meetings with over 40 students annually, helping them refine their essays and navigate the application process for top US universities and international scholarships. My efforts have contributed to generating an impressive monthly revenue of $130,000 through new student enrollments.

Previously, I served as the Associate Director at Blackpeak Group in Tokyo, where I led operations for Japan and Korea. I managed a team to conduct corporate due diligence and business intelligence projects, maintaining strong relationships with major clients, including investment banks and law firms. My work resulted in significant cross-office collaboration and the successful presentation of research that led to the legal shutdown of counterfeit operations affecting major Japanese brands.

With a PhD in Interdisciplinary Information Studies from The University of Tokyo and a robust background in operations and management across various sectors, I am passionate about leveraging my skills to support students in achieving their academic and career aspirations.

Experience

Work history, roles, and key accomplishments

Current

Academic Advisor

Current

Crimson Education

Nov 2022 - Present (2 years 8 months)

As an Academic Advisor, I conduct weekly 1-on-1 meetings with over 40 students globally to assist them in perfecting their essays for top US universities and scholarships. I also provide targeted assessments and advice to students and their parents, generating significant revenue through admissions consulting services.

Admissions International Education Revenue

Associate Director

Blackpeak Group

Oct 2018 - Jan 2023 (4 years 3 months)

Led operations for the Japan and Korea offices, managing a team to conduct corporate due diligence projects. Developed client relationships with major financial institutions and expanded cross-office collaboration, significantly enhancing project outcomes.

Team Leadership Client Relationship Management Business Intelligence

Head of Rural Retail Program

One Acre Fund

Jul 2015 - Jul 2017 (2 years)

Launched the NGO's first rural shops, providing agricultural inputs and loans to 4,000 clients. Developed operational processes and managed a team to ensure effective program delivery in rural communities.

Launch Process Team Management Data Analytics Customer Experience

Vice President of Operations

Lazada Group

Jun 2012 - Jul 2015 (3 years 1 month)

Oversaw regional logistics projects that significantly reduced costs and improved operational efficiency. Led the establishment of a corporate delivery fleet and restructured processes to enhance customer service and warehouse operations.

Process Improvement Fleet Management Customer Service

Education

Degrees, certifications, and relevant coursework

The University of Tokyo

Doctor of Philosophy, Interdisciplinary Information Studies

2017 - 2021

Pursued a Doctor of Philosophy in Interdisciplinary Information Studies, focusing on the integration of information technology and social sciences to address complex societal issues.