Xavier Solis

I am a motivated, detail-oriented professional with extensive experience in customer service, risk management, and project coordination. I bring a results-driven mindset and a commitment to continuous learning.

At a major credit union I consistently achieved a 95% resolution rate and maintained 98% accuracy in data processing, contributing to improved customer retention. In insurance risk advisory and public health roles I delivered measurable improvements in sales, policy uptake, and tracing rates through targeted communication and process improvements.

I have hands-on technical and supervisory experience coordinating projects with high on-time completion rates and leading safety and process-improvement initiatives that reduced incidents and wait times. I excel at building strong client relationships and resolving complex issues in high-pressure environments.

I am bilingual in English and Spanish, comfortable working across diverse teams and stakeholders, and I prioritize clear communication, operational excellence, and delivering value to customers and organizations.