Xanty Octavo

At PropShop Trader, I provide end-to-end trader support, guiding clients through evaluation criteria, firm rules, compliance requirements, payouts, and platform issues.

Previously, I managed high-volume client portfolios at Cogent Business Solutions and Colewell Marketing, creating personalized upselling strategies and maintaining client relationships through calls, email, and video platforms. I achieved $536,000 in total redeposits in a record-setting month and earned Retention Manager of the Year recognition in 2017, 2018, and 2020.

I bring a compliance-focused approach to account management, including client verification, CRM documentation, performance reporting, and data-driven retention strategies.

My background also includes client onboarding, IT instruction, and licensed professional teaching, which helps me explain complex processes clearly and support people one-on-one.