At AXS Wrap Packaging Corporation, I supported customers from the initial sale through after-sales concerns, helping resolve issues and maintain trust. I built lasting relationships by listening, following through, and providing consistent support.
As a Community Moderator for an online community, I answered member and investor inquiries and kept conversations active and welcoming. I maintained a professional, friendly tone, including in difficult discussions.
As an Independent Forex Trader, I reviewed market information and past trades, followed a trading plan, and managed risk carefully. I worked independently and stayed calm while making decisions in fast-moving markets.
I bring experience in customer service, sales, after-sales support, and community moderation. I use written English to support customers and engage community members, and I used Microsoft Office, especially Excel, in my customer support work.
