wycliff oguta

At Audiovisual Collaboration Technologies, I support IT-connected systems, conferencing technologies, network connectivity, and infrastructure across 30+ corporate client environments. I install, configure, and maintain 40+ technology systems while resolving approximately 95% of technical issues within 24 hours.

I've completed system integration, connectivity testing, structured cabling, and configuration work across 500+ technology connections. I also maintain documentation, manage technology inventory, and deliver user training to help people use systems effectively.

Previously at Smart Home Kenya, I supported IT, smart home, and audiovisual systems, helping maintain approximately 99.8% uptime across connected environments. I worked with VPNs, firewalls, antivirus controls, network upgrades, and technical incident resolution.

My foundation includes Windows and Linux endpoint support, TCP/IP networking, IT security, preventive maintenance, and technical documentation. I'm AWS Certified Cloud Practitioner and hold Control4 and Fortinet cybersecurity certifications.