At Allianz Nigeria Insurance LTD, I improved lead generation by 20% through bi-monthly market outreach programs. I also organized presentations and training sessions to enhance client engagement.
I improved policy information dissemination and customer comprehension, and increased customer satisfaction scores by 25% through communication and problem resolution. Previously, as a Customer Support Associate at Axa Mansard Insurance PLC, I coordinated testing of the Workbench Portal and supported research initiatives that led to new insurance products.
