wiyaou lokou keleou
@wiyaoulokoukeleou
Telemarketer with strong communication skills and customer service experience.
TogoWhat I'm looking for
My name is Wiyaou Claude Lokou Keleou, and I am a dedicated telemarketer with a strong background in customer service and communication. I hold a Bachelor's degree in English from the University of Kara, which has equipped me with excellent language skills in both French and English. My professional journey began in sales, where I honed my ability to connect with clients and understand their needs.
Currently, I work as a telemarketer at VIPP Interstis, where I leverage my communication skills to provide exceptional service to customers. My previous roles as a teleoperator and field agent have further developed my ability to engage with diverse audiences and deliver results. I am passionate about using my skills to contribute positively to a dynamic team and help drive business success.
Experience
Work history, roles, and key accomplishments
Téléconseiller
VIPP Interstis
Mar 2021 - Present (5 years 3 months)
Currently working as a téléconseiller, providing customer support and assistance through various communication channels. Responsible for resolving customer inquiries and ensuring satisfaction.
Téléopérateur
AD Kontact
Jul 2020 - Feb 2021 (7 months)
Worked as a téléopérateur, handling inbound and outbound calls to assist customers with their queries and provide information about services.
Stagiaire
TOGOCEL
Sep 2020 - Sep 2020 (0 months)
Completed an internship at TOGOCEL, gaining practical experience in telecommunications and customer service operations.
Agent de terrain
ONG DCC Togo
Jan 2019 - Jun 2019 (5 months)
Served as an agent de terrain, engaging with communities to promote the NGO's initiatives and gather feedback from beneficiaries.
Commercial
Brasserie BB LOME
Aug 2016 - Nov 2016 (3 months)
Worked as a commercial agent, responsible for sales and marketing of products, building relationships with clients, and achieving sales targets.
Commercial
LKA Service
Nov 2015 - Jan 2016 (2 months)
Employed as a commercial agent, focusing on client acquisition and maintaining customer satisfaction through effective service delivery.
Education
Degrees, certifications, and relevant coursework
Université de Kara
Bachelor's Degree, English
2015 - 2019
Obtained a Bachelor's degree in English, focusing on language proficiency and literature.
Collège Chaminade de Kara
BAC II, General Studies
2012 - 2013
Completed BAC II, which is a secondary school diploma in Togo.
Collège Chaminade de Kara
BAC I, General Studies
2011 - 2012
Completed BAC I, which is a preliminary secondary school diploma in Togo.
Collège Adèle de Kara
BEPC, General Studies
2009 - 2010
Obtained the BEPC, which is the Brevet d'Études du Premier Cycle, a diploma awarded after middle school.
EPP Ewaou Kara
CEPD, Primary Education
2005 - 2006
Completed the CEPD, which is the Certificat d'Études Primaires et Diplôme, a primary school diploma.
Availability
Location
TogoAuthorized to work in
Job categories
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