Open to opportunities

Winston Seares

@winstonseares

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Experienced Risk Analyst with a strong background in IT security.

Philippines

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What I'm looking for

I seek a role that fosters professional growth in IT security and compliance.

I am a dedicated Risk Analyst with extensive experience in enterprise and operational risk management. My career has been marked by a commitment to identifying vulnerabilities and implementing robust security measures to protect corporate data and systems. I thrive in dynamic environments where I can leverage my analytical skills to enhance security protocols and ensure compliance with regulatory standards.

Throughout my career, I have developed and executed security policies that align with industry best practices, including ISO 27001 and HIPAA. My role involves conducting thorough risk assessments, monitoring security incidents, and collaborating with cross-functional teams to foster a culture of security awareness. I take pride in my ability to communicate complex security concepts to stakeholders at all levels, ensuring that everyone understands their role in maintaining a secure environment.

With a solid foundation in IT support and desktop engineering, I have honed my technical skills and customer service abilities, allowing me to effectively support both internal teams and external clients. I am passionate about continuous learning and staying updated on the latest security trends, which enables me to proactively address emerging threats and enhance organizational resilience.

Experience

Work history, roles, and key accomplishments

Current

Risk Analyst

Current

Tech Mahindra

May 2022 - Oct 2023 (1 year 5 months)

Conducted risk assessments and developed security policies to ensure compliance with regulations like ISO 27001 and HIPAA. Monitored security logs, responded to incidents, and performed audits to maintain corporate security standards.

Risk Assessment Security Policies ISO 27001 HIPAA Security Auditing Incident Response Compliance Data Security System Security

Desktop Support Engineer

Conduent

Jul 2020 - Apr 2022 (1 year 9 months)

Provided desktop support and end-user assistance, resolving technical issues and maintaining workstation functionality. Collaborated with various IT teams to ensure seamless service delivery and supported corporate IT standards.

Desktop Support End User Services Troubleshooting IT Support Customer Service Service Delivery Technical Support

Desktop Support Engineer

Xerox Business Services Philippines, Inc.

Jun 2013 - Jan 2017 (3 years 7 months)

Led a team in desktop engineering initiatives, ensuring project timelines and objectives were met. Mentored team members, provided strong customer service, and collaborated with other IT teams to support service delivery.

Team Leadership Project Management Mentoring Customer Service Collaboration Hardware Standards Compliance

IT Support Supervisor

Philweb Corporation Inc.

Jun 2011 - May 2013 (1 year 11 months)

Supervised IT support for E-Games sites, managing support tickets and troubleshooting network issues. Implemented monitoring systems and developed automation tools for installations and setups.

IT Support Automation Web Development Site Setup Technical Support Team Leadership

Proprietor

M. Dominique’s Bistro

Feb 2011 - May 2011 (3 months)

Managed daily operations including cashiering, order taking, and inventory encoding. Assisted with advertising and social media promotion for the bistro.

Cashiering Order Taking Inventory Management Social Media Marketing Customer Service Data Entry Advertising Business Management Sales

MIS Staff

Plantation Bay Resort and Spa

Oct 2010 - Dec 2010 (2 months)

Provided technical assistance to guests with internet connectivity issues. Monitored antivirus reports, server status, and CCTV systems as part of daily tasks.

Technical Support IT Support Troubleshooting System Administration

MIS Officer

Harbour City Dimsum House Inc.

Jun 2007 - Oct 2009 (2 years 4 months)

Maintained POS units and servers, including database backups and troubleshooting hardware failures. Administered server updates and trained new employees on software and basic troubleshooting.

Database Management Troubleshooting Linux Administration System Implementation

Junior Software Engineer Web

Icomm International

Jan 2006 - Nov 2006 (10 months)

Maintained and developed websites using .NET 1.1, focusing on both front-end and back-end tasks. Prepared prototypes for multi-lingual functionality and user control features.

Software Engineering Web Development .NET Localization Prototyping

MIS Staff

Bo’s Coffee Club

Sep 2004 - Jul 2005 (10 months)

Maintained POS databases and network connections for multiple outlets. Installed POS units in new locations and trained staff on system usage.

Installation Technical Support Troubleshooting Customer Service Inventory Management IT Support

Intern

IBM Solution’s Delivery Incorporated

Sep 2002 - Mar 2003 (6 months)

Served as System Analyst, Database Administrator, Researcher, Developer, and Linux Administrator for various projects. Contributed to the development of Human Resources Information System and Access Control System.

Systems Analyst Database Administration Research Software Development Linux Administration HRIS Access Control Team Leadership Automation

Education

Degrees, certifications, and relevant coursework

Asia Pacific College

Bachelor of Science, Computer Science and Information Technology with Specialization in Software System Engineering

1999 - 2003

Grade: 2.0/4.0

Completed a Bachelor of Science degree with a specialization in Software System Engineering. Studied Computer Science and Information Technology, focusing on software development principles and practices.