WRwinnie robert
@winnierobert
Dedicated professional with expertise in customer service and quality control.
KenyaWhat I'm looking for
I am a dedicated and experienced professional with a strong background in customer service and quality assurance. My journey began at Simbisa Company, where I honed my skills as a cashier and customer service representative. I excelled in ensuring customer satisfaction while managing transactions and maintaining a welcoming environment. My ability to multitask and problem-solve has been instrumental in fostering positive relationships with both customers and colleagues.
Transitioning to VegPro Company, I took on the role of Quality Assurance and Quality Check, where I implemented new quality control procedures that resulted in a 15% reduction in defects. My efforts in training quality controllers and workers on hygiene standards in Tanzania led to significant improvements in product quality and compliance. I am passionate about maintaining high-quality standards and continuously seek to enhance processes for better outcomes.
Experience
Work history, roles, and key accomplishments
Student Industrial Attaché
Syngenta Pollen
Sep 2019 - Dec 2019 (3 months)
Participated in activities related to pollen research and development. Contributed to experimental procedures and data recording.
Student Industrial Attaché
KALRO
May 2018 - Jul 2018 (2 months)
Gained practical experience in agricultural research and development. Assisted with various tasks related to crop management and data collection.
Quality Assurance and Quality Check
Vegpro
Monitored operations to ensure production standards were met, inspecting and measuring materials. Supervised staff and oversaw product development procedures, ensuring products met quality and efficiency standards.
Cashier/Sales Representative
Simbisa Brands
Jun 2021 - Apr 2022 (10 months)
Managed cash, checks, and charge payments, ensuring accurate transaction accounting during shifts. Greeted and seated guests, answered phones, took orders, and maintained cleanliness.
Article Writer
Freelance
Wrote articles focusing on SEO text and copywriting for various clients. Developed content to improve search engine rankings and engage readers.
Education
Degrees, certifications, and relevant coursework
Lukenya University College
Certificate, General Agriculture
Completed a certificate program in general agriculture, gaining foundational knowledge in agricultural practices and principles.
Lukenya University College
Diploma, General Agriculture
Obtained a diploma in general agriculture, building upon foundational knowledge with advanced studies in agricultural science and management.
Kibau Ni Secondary School
Kenya Certificate of Secondary Education, General Studies
Completed secondary education, fulfilling the requirements for the Kenya Certificate of Secondary Education.
Laverna Primary School
Kenya Certificate of Primary Education, General Studies
Completed primary education, fulfilling the requirements for the Kenya Certificate of Primary Education.
Kena Institute of Technology
Certificate, Computer Studies
Completed a certificate program in computer studies, acquiring essential computer skills and knowledge.
Availability
Location
KenyaAuthorized to work in
Job categories
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