Melab Khachiti
@melabkhachiti
Recent graduate of a comprehensive Customer Service Programme, equipped with a strong foundation in conflict resolution, active listening
KenyaWhat I'm looking for
I've supported food quality and safety operations at Farmers Choice Limited, carrying out checks on raw materials and finished products while monitoring production processes.
I have gained a customer service Experience with Generation Kenya as a Digital Customer Service.
Alongside food quality work, I classified and annotated images for AI training and content moderation at TELUS Digital using EWOQ. This strengthened my attention to detail, record keeping, and quality-review discipline.
I've also supported customers at Teleperformance Kenya through phone, email, and chat, resolving inquiries and documenting interactions. I bring a practical Food Science and Processing Technology background, strong communication, and a commitment to high food safety standards.
Experience
Work history, roles, and key accomplishments
Quality Assurance Internship
Farmers Choice Limited
Nov 2023 - Feb 2024 (3 months)
Conducted quality checks on raw materials and finished food products, monitored food processing operations for compliance, and performed microbiological and physicochemical analyses to verify product safety.
Education
Degrees, certifications, and relevant coursework
Rift Valley Technical Training Institute
Diploma, Food Science and Processing Technology
2021 - 2024
Grade: Pass
Diploma in Food Science and Processing Technology with a focus on quality assurance, food safety, and food production operations.
Tech stack
Software and tools used professionally
Availability
Location
KenyaAuthorized to work in
Job categories
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