Winnie Gitau
@winniegitau
Experienced administrative and laundry operations professional focused on service excellence.
KenyaWhat I'm looking for
I am a motivated administrative and operations professional with over 10 years' experience across administration, laundry operations, and customer service. I consistently deliver excellent guest experiences, maintain high hygiene standards, manage reporting and inventory systems, and support smooth daily operations.
I am adaptable to multicultural, high-pressure environments and a fast learner who takes initiative. My achievements include managing full-cycle laundry services, maintaining equipment and chemical inventories, producing daily and monthly administrative reports, and improving internal reporting and stock control processes.
Experience
Work history, roles, and key accomplishments
Laundry Attendant / Administrative Assistant
V2X
Sep 2023 - May 2025 (1 year 8 months)
Handled full-cycle laundry services and maintained equipment and chemical inventories while providing administrative support through daily/monthly reporting, document control, and staff trackers to ensure high hygiene standards.
Company Coordinator / Reports Controller
Debenham & Fear Ltd
Jul 2020 - Sep 2023 (3 years 2 months)
Managed internal reporting and inventory systems, performed electronic bookkeeping and customer care, and handled order proposals and stock records to improve operational accuracy.
Administrator / Data Clerk
Brandables (E.A) Ltd
Jun 2015 - Jul 2020 (5 years 1 month)
Maintained data entry systems and organized records while providing front office support and procurement assistance to streamline administrative workflows.
Laundry Attendant
White Rose Dry Cleaners & Laundry Ltd
Jan 2005 - Jun 2007 (2 years 5 months)
Specialized in stain removal and garment care while maintaining cleanliness and high customer satisfaction across service operations.
Education
Degrees, certifications, and relevant coursework
Rescue Afrique International
Certificate, Computer Applications
Completed a Certificate in Computer Applications covering fundamental computer skills and office software.
Impulse
Certificate, Virtual Assistance
2025 - 2025
Completed a Virtual Assistant certificate program focusing on remote administrative and support skills.
Kairi Rumwe High School
Kenya Certificate of Secondary Education, Secondary Education
Completed the Kenya Certificate of Secondary Education at Kairi Rumwe High School.
Tech stack
Software and tools used professionally
Availability
Location
KenyaAuthorized to work in
Job categories
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