Williams Onyango

Led a team of 15 staff to maintain exceptional cleanliness and hygiene standards in 150 guest rooms and public areas. Developed and implemented efficient housekeeping schedules, increasing productivity by 20%.

Operated and maintained industrial laundry equipment, processing over 1,200 items daily with 99% quality assurance. Introduced streamlined sorting and folding techniques, improving workflow efficiency by 25%.

Supervised a team of 10 laundry attendants during shifts, maintaining consistent service quality. Optimized laundry processes, achieving a 20% reduction in processing time.

Maintained cleanliness and organization of 80 guest rooms and linen closets. Coordinated linen inventory, reducing discrepancies by 15%.

Managed daily laundry operations, ensuring timely and accurate processing of guest garments. Implemented quality control checks, maintaining a 98% satisfaction rate.

Underwent cross-training in the Housekeeping Department to develop supervisory skills. Gained practical experience in managing housekeeping operations.

Completed cross-training as a Store Assistant within the Finance Department's Purchasing Section. Acquired knowledge in inventory management and procurement processes.

Participated in a Training of Trainers course to enhance instructional and facilitation skills. Focused on developing effective training methodologies.

Completed an attachment in the Store Section, gaining practical experience in store operations and inventory management. Applied theoretical knowledge in a real-world setting.

Obtained a Diploma in Purchasing and Supply Chain Management. Studied principles of procurement, logistics, and supply chain optimization.

Completed a refresher course focusing on advanced laundry and dry cleaning techniques. Enhanced skills in garment care and machine operation.

Earned a Certificate in Hotel Management, covering fundamental aspects of hotel operations. Gained knowledge in front office, housekeeping, and food and beverage services.

Acquired a Certificate in Computer Packages, demonstrating proficiency in various software applications. Developed essential computer literacy skills.

Completed secondary education and obtained the Kenya Certificate of Secondary Education (KCSE). Studied a broad curriculum across various subjects.

Completed primary education and obtained the Kenya Certificate of Primary Education (KCPE). Gained foundational knowledge in core subjects.