William Smith

Lead the company's bid and proposal function, supporting the sales team in progressing B2B opportunities. Manage customer enquiries, opportunity qualification, and follow-up throughout the commercial process.

Managed product data including pricing, margins, promotions, and product codes. Generated and reviewed invoices using Sage accounting software and produced Excel reports analysing daily sales and financial data.

Entered high volumes of international exam results into databases and spreadsheets. Verified and analysed data to ensure accuracy while handling sensitive information.

Processed and analysed student score data using internal systems. Prepared and distributed documentation across departments and provided administrative and data management support.

Analysed and maintained product and prototype data using SAP. Updated Excel records to track orders and product information, ensuring accuracy of high-value data.

Uploaded and organised large volumes of customer photography within the company database. Produced viewing instructions and materials for customers.

Provided administrative support to the investigation team. Managed case files, logged allegations, allocated investigations to officers, and conducted background checks.

Supported daily museum operations and provided front-of-house visitor service. Assisted with preparing exhibits and materials for public events.

Completed 6 GCSEs at Freman College.

Completed Functional Skills qualifications in English, Mathematics, and IT at Cambridge Regional College.

Completed an NVQ Level 2 in Business Administration at Cambridge Regional College.