Wilkho Tshink
@wilkhotshink
I am a recent computer engineering graduate with customer service experience.
South AfricaWhat I'm looking for
I am a recent Diploma in Engineering Technology in Computer Engineering graduate who pairs technical training with hands-on customer service and sales experience.
I have worked as a bartender preparing cocktails, serving guests and upselling drinks, and as a call centre agent assisting clients with investment issues and selling stock investments via telephone.
I bring strong communication skills in English and French, a client-focused mindset, and eagerness to begin an entry-level IT or technical support role where I can apply my engineering education and customer-facing experience.
Experience
Work history, roles, and key accomplishments
Bartender
Paranga Restaurant
Sep 2021 - May 2023 (1 year 8 months)
Prepared and served cocktails and beverages while maintaining service standards and upselling drinks to increase revenue.
Call Centre Agent
Silverline Investments
Feb 2019 - Mar 2021 (2 years 1 month)
Assisted clients with investment-related issues and sold stock investments via telephone, handling inquiries and facilitating sales.
Education
Degrees, certifications, and relevant coursework
CTCape Peninsula University of Technology
Diploma in Engineering Technology, Computer Engineering
Completed a Diploma in Engineering Technology (Computer Engineering) in December 2024.
Sarepta Secondary School
National Senior Certificate, Secondary Education
Obtained the National Senior Certificate (NSC) in December 2018.
Tech stack
Software and tools used professionally
Availability
Location
South AfricaAuthorized to work in
Job categories
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