Open to opportunities

sone vd westhuizen

@sonevdwesthuizen

Message

I am a reliable administrative and technical assistant with strong customer service

South Africa

Message

What I'm looking for

I’m seeking a hands-on role combining technical maintenance and administrative duties, where I can apply customer-service and troubleshooting skills in a supportive, team-oriented company with steady responsibility and growth opportunities.

I am a reliable, hands-on professional with experience in administration, customer service, sales and technical support. I consistently persevere to deliver accurate clerical work, build spreadsheets, and manage front-line customer interactions.

I have held roles including waitress, telemarketing and administration, personal assistant, bank teller, sales assistant and most recently technical assistant assembling, testing and fault-finding company equipment. I completed a PC Technician course covering A+ Essentials, practical application, networking and server technologies and have experience in cash handling and upselling.

I bring practical problem-solving, clear communication and a willingness to learn new technical skills. I aim to join a team-oriented employer where I can contribute reliably and grow my technical and administrative expertise.

Experience

Work history, roles, and key accomplishments

Technical Assistant

Kara Medical

Feb 2022 - Oct 2023 (1 year 8 months)

Assisted in assembly, testing, and maintenance of company equipment, performed fault finding on broken equipment, and followed operation and maintenance manuals.

Equipment Assembly Testing Maintenance Technical Documentation Workshop Safety

Admin

Delmec

Dec 2014 - Mar 2018 (3 years 3 months)

Performed clerical duties including answering calls and emails, greeting visitors, directing meetings, and creating spreadsheets to support leadership staff.

Office Administration Spreadsheets Clerical

Sales Assistant

Matrix Warehouse

Jan 2013 - Nov 2014 (1 year 10 months)

Assisted customers in locating products, processed orders and transactions, and maintained an organized, well-stocked sales floor to support sales performance.

Retail Sales Inventory Management Order Processing Merchandising Customer Service POS

Teller

ABSA

Jan 2010 - Nov 2012 (2 years 10 months)

Completed account transactions including deposits, withdrawals, loan payments, and check cashing while delivering account services and maintaining accurate records.

Deposits Customer Service Banking Operations

Personal Assistant

The Candy Factory

Mar 2009 - Nov 2009 (8 months)

Provided executive administrative support to the CEO, managing schedules, correspondence, and general office administration to ensure smooth operations.

Executive Support Administrative Scheduling Communication

Telemarketing and Administration

Secure A Bond

Oct 2008 - Jan 2009 (3 months)

Conducted outbound calls to potential customers to sell second house bond opportunities, tracked contact lists, explained service benefits, and processed payment information.

Telemarketing Sales Lead Generation Payment Processing CRM

Waitress

Burgerfair

Apr 2004 - Sep 2008 (4 years 5 months)

Welcomed and seated guests, took orders, communicated effectively with the kitchen, and upsold appetizers, desserts, and drinks to improve guest experience and turnover.

Customer Service Order Taking Upselling Menu Memorization Communication Guest Seating

Education

Degrees, certifications, and relevant coursework

IT Business Campus

PC Technician Certificate, Information Technology

Completed a 3-month PC Technician course covering A+ Essentials, A+ Practical Application, Networking Technologies, and Server Technologies, receiving a diploma in 2010.