Open to opportunities

Wiktoria User

@wiktoriauser

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Real estate agent with strong communication and organizational skills.

Poland

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What I'm looking for

I am looking for opportunities that allow me to expand my professional skills and take on new challenges.

I am a graduate with a Master's degree from the University of Economics in Cracow, where I honed my skills in project management and human resources. Since January 2024, I have been working as a real estate agent, navigating both the Polish and Spanish markets. My experience has equipped me with the ability to effectively communicate with clients and develop strong organizational skills.

Prior to my current role, I worked as an office worker assisting individuals in debt from June 2020 to May 2024, where I further enhanced my customer service abilities. Additionally, I gained valuable experience as a telephone consultant in a call center, which helped me refine my communication techniques and client interaction strategies.

I am passionate about self-development and continuously seek opportunities to expand my professional competencies. I hold a Real Estate Agent License and am proficient in English and Spanish, which allows me to connect with a diverse clientele. I am eager to take on new challenges that will further my career in real estate and project management.

Experience

Work history, roles, and key accomplishments

Current

Real Estate Agent

Current

WMK Investment Group Sp. z o.o.

Jan 2024 - Present (1 year 6 months)

Currently working as a real estate agent on the Polish and Spanish markets. Responsible for client interactions and developing organizational and communication skills.

Client Relationship Management Sales Negotiation Market Analysis Communication Organizational Skills MS Office

Office Worker

Savida Sp. z o.o.

Jun 2020 - Present (5 years 1 month)

Assisted clients with debt management as an office worker. Developed strong communication and problem-solving abilities.

Customer Service Debt Management Communication Problem Solving Administrative Support MS Office

Telephone Consultant

Call Center Inter Galactica Sp. z o.o.

Jun 2019 - Present (6 years 1 month)

Provided telephone consultation services to customers. Gained experience in direct customer communication and support.

Customer Service Telemarketing Communication Data Entry

Education

Degrees, certifications, and relevant coursework

Cracow University of Economics

Master's Degree, Project Management

Completed master's studies in project management. The program focused on advanced methodologies and practices in project leadership and execution.

Cracow University of Economics

Bachelor's Degree, Management

Obtained a Bachelor's Degree in Management with a specialization in Human Resources Management. This program provided a comprehensive understanding of organizational behavior and HR strategies.