At Grab, I collaborated with the Customer Experience team to design features across Growth, Communications, and Core Experience. I conducted competitive analyses and heuristic reviews, and used usability testing to validate design decisions.
At SPUN Global (PT Solutopia Untuk Nusantara), I collaborated with product managers and engineers on a platform revamp that contributed to 3x growth in Monthly Active Users. I also optimized login and checkout flows, achieving a 40% increase in Conversion Rate.
As 2nd Deputy of IT Development at BEM Fasilkom UI, I directed the product lifecycle for three internal digital platforms as Product Owner. I also created Batas, an educational board game, and conducted research and usability testing to improve its prototype.

