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DM Feisal

@dmfeisal

Senior Product Designer at a consumer tech company, designing growth and retention experiences for a local-commerce platform with 15M+ downloads.

Indonesia
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What I'm looking for

I’m looking to expand my expertise in Design Operations and Design Leadership/Management. I’m also interested in people and community development and digital literacy empowerment.

At a Confidential China-backed Consumer Tech Company, I design growth and retention experiences for a local-commerce platform that scaled to 10M+ Android downloads and 3,000+ brand partners. I led user research and translated interviews into simpler, more accessible experiences for Indonesian lower-income users.

At Desty Indonesia, I designed Desty Page, Desty Chat, and Desty Menu; Desty Page reached 2M+ users. I’m seeking to expand my expertise in Design Operations and Design Leadership/Management, and I care about people and community development and digital literacy empowerment.

Experience

Work history, roles, and key accomplishments

CC
Current

Senior Product Designer - User Growth

Confidential - China-backed Consumer Tech Company

Apr 2025 - Present (1 year 7 months)

Designing growth and retention experiences for one of Indonesia's fastest-growing local-commerce platforms, which scaled to 10M+ Android downloads and 3,000+ brand partners within roughly two years of launch.

- Worked closely with China-based and local Stakeholders, Product Managers, Engineers, Growth, Campaign and Ops team, and Product and Design lead, aligning product requirements through desig

UF
Current

Product Design, UI & UX Consultant

UX Design & Consultant - Freelance

Aug 2016 - Present (10 years 3 months)

Worked as Product Design, UI & UX Consultant at UX Design & Consultant - Freelance.

Retrospective logoRE

Managing Partner, Product Design & Development

Retrospective

Aug 2020 - Nov 2025 (5 years 3 months)

Design Innovation studio, on a mission to building more inclusive communities for Designers and Startups industries employees to leverage their networks and knowledges.
Recent and future projects:
- Indonesians Who Design
- #AnakProduct
- Retros Club
- Retrospective Podcast

Horego logoHO

Senior Product Designer

Horego

Jun 2023 - Mar 2025 (1 year 9 months)

On a mission to help people eat better, and live better.
#CekDuludiHorego. Horego is part of the Destynation Inc. Group (Previously Cashbac merged with Desty Menu and Printerous)

- Led and owned end-to-end Product Design process for both Horego App (Consumer-side App) and Horego Biz Suite (For Merchant/B2B)
- 300K+ users. Top 5 most downloaded F&B Apps in Apple App Store & Google Play Store in 6

Desty Indonesia logoDI

Senior UI/UX Designer

Desty Indonesia

Dec 2021 - Mar 2025 (3 years 3 months)

The mission is to make digital commerce and digital economy available for everyone.
Desty is part of Destynation Inc. Group.

Led & Designed 3 major products:
- Desty Page (link bio tools with 2M+ users),
- Desty Chat (Omni Chat platform for Marketplaces and messengers), and
- Desty Menu (Online Orders and Restaurant performance App, later spun-off and merged into Horego).
Work closely under t

Mondo Indonesia logoMI

Co-Founder

Mondo Indonesia

Jul 2021 - Jul 2023 (2 years)

Building alumni networks and mentoring app platform for Universities, Schools and Communities. Alumni as a Service.

Cashbac logoCA

Senior UI/UX Designer

Cashbac

Nov 2018 - Apr 2020 (1 year 5 months)

Cashbac is a rewarding platform app that gives you instant cashback for every transaction at your favorite merchants, setting you free from many hassles in getting promos and rewarding yourself.
(Later on, merged with other 2 companies and rebranded to Horego)

Quix Design logoQD

Instructor & Mentor

Quix Design

Aug 2019 - Feb 2020 (6 months)

Quix Design Services, A digital product design agency based in
Bandung, Indonesia, do design workshops and classes Quix-ly.

https://quixd.id - https://instagram.com/quixds

- Mentoring for Quix Design UX bootcamp participants since 2019
- As Instructor for Information Architecture (IA) workshops

Labtek Indie logoLI

UX Designer

Labtek Indie

Nov 2017 - Nov 2018 (1 year)

Labtek Indie is a Research, Design, and Development Company for technology-related products through a human-centered-design approach.

Notable Project:
-Vending Machine PT Ultra Jaya Tbk.

As a As UX Designer and Lead Researcher, my responsibilities include:
- UX Design (created and optimized new User Flows, and directed design interaction-animation)
- User Interface design (UI Kit and Guideline

Talent Bandung logoTB

Mentor and Workshop Facilitator of Class UI/UX Design

Talent Bandung

Oct 2017 - Dec 2017 (2 months)

Trusted as mentor and workshop facilitator of UI/UX Design Class for Batch 1 and 2
Talent Bootcamp for Startup Digital Enthusiast
Held by Bandung City Government and Dinas Budaya dan Pariwisata Kota Bandung
Bandung, October - December 2017
As Mentor & Workshop Facilitator
With Workshop about:
- UI Design
- Information Architecture
- Content Strategy

Mizan Application Publisher logoMP

Game Designer

Mizan Application Publisher

Oct 2015 - Feb 2016 (4 months)

MAP (Mizan Apps Publisher - http://mizanapps.com) is a subsidiary of Mizan Group, one of the largest book publishing companies in Indonesia. MAP has a focus as a digital service provider that focuses on games and interactive multimedia applications development.

My role as Game Designer has the responsibility: designing game concepts and ideas. Also involved in games redesign project and I was inv

JS

Graphic Designer

Jojodog Studio

Oct 2011 - Mar 2013 (1 year 5 months)

I did several projects as a 'guerilla' designer.
I do graphic design such as Corporate Identity Branding,
web design, publishing design layout design
and UX design.

Education

Degrees, certifications, and relevant coursework

Universitas Pendidikan Indonesia logoUI

Universitas Pendidikan Indonesia

B.S. (Bachelor of Science), S.Kom. (Bachelor of Computer), Computer Science

Department of Computer Science Education. Faculty of Mathematics and Science.
Indonesia University of Education.

Research paper: “User-Centered Design Implementation in Crowdfunding Platform Mobile Web App Development to Improve User Experience (UX)”

LI

LinkedIn

UX Research Methods: Interviewing

Mar 2018

LI

LinkedIn

UX Research Methods: Card Sorting

Mar 2018

LI

LinkedIn

UX Design: Paper Prototyping

Mar 2018

LI

LinkedIn

UX Design: Overview

Mar 2018

LI

LinkedIn

UX Design: Implementation Planning

Mar 2018

LI

LinkedIn

UX Design: Ideation

Mar 2018

LI

LinkedIn

UX Design: Creating Scenarios and Storyboards

Mar 2018

LI

LinkedIn

Design Thinking: Understanding the Process

Mar 2018

LI

LinkedIn

Design Thinking: Implementing the Process

Mar 2018

UD

Udemy

Information Architecture

Mar 2020

UD

Udemy

Become a Product Manager

Mar 2020

SA

Skill Academy

UX Designer: Digital Product Development

Apr 2020

SA

Skill Academy

Merancang Produk yang Dicintai Pengguna dengan Data Powered Design

Apr 2020

IB

IBM

Enterprise Design Thinking Practitioner

Apr 2020

LI

LinkedIn

Remote Working: Setting Yourself and Your Teams Up for Success [LinkedIn Learning Path]

May 2020

UD

Udemy

Advanced Product Management: Vision, Strategy & Metrics

Jun 2020

UD

Udemy

Mastering The Complete Agile Scrum Master Workshop

Aug 2020

UB

University of Virginia Darden School of Business

Digital Product Management: Modern Fundamentals

Nov 2020

LI

LinkedIn

UX Foundations: Style Guides and Design Systems

Jan 2021

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