WR
Open to opportunities

Weslynne Russell

@weslynnerussell

Experienced Administrative Professional specializing in remote support and organization.

United States

What I'm looking for

I am looking for a remote role that values efficiency and supports professional growth.

I am an experienced Administrative Professional with over 20 years in high-level support roles across both government and private sectors. My expertise lies in managing schedules, maintaining records, and operating complex databases. I have a proven ability to work independently, ensuring efficient remote communication and organization.

In my current role at the State of Ohio, I lead scheduling coordination for exams and disability hearings, ensuring timely and efficient processing. I manage case intake and closure with accuracy and confidentiality, and I have contributed to efficient filing systems through clerical support in tax return processing and data entry. My commitment to enhancing team productivity is evident in my ability to assist in production support and various administrative tasks.

Throughout my career, I have developed strong skills in remote administrative support, data entry, and document management. I am adept at utilizing CRM and database systems, and I prioritize process improvement and workflow optimization to enhance operational efficiency.

Experience

Work history, roles, and key accomplishments

SD
Current

Administrative Professional I

State of Ohio – Opportunities for Ohioans with Disabilities

Aug 2016 - Present (8 years 10 months)

Led scheduling coordination for exams and disability hearings, managed case intake and closure with accuracy, and provided clerical support in tax return processing. Enhanced team productivity through administrative tasks and ensured confidentiality in handling sensitive information.

ST

Intermittent Clerk I

State of Ohio – Department of Taxation

Mar 2015 - Jun 2016 (1 year 3 months)

Processed tax returns and maintained digital and physical filing systems. Assisted with high-volume administrative tasks and provided remote-friendly clerical support via phone and email.

DS

Cardmember Assistance Representative

Discover Financial Services

Nov 2008 - Jan 2010 (1 year 2 months)

Assisted cardmembers with inquiries and provided support through various communication channels, ensuring high levels of customer satisfaction.

JC

Customer Care Hotline Professional

JPMorgan Chase

Apr 2008 - Nov 2008 (7 months)

Handled customer inquiries and provided support through the hotline, ensuring effective communication and resolution of issues.

TC

Research Administrative Assistant

The Ohio State University Medical Center

May 2007 - Mar 2008 (10 months)

Supported research teams with administrative tasks, including data management and communication with stakeholders.

UN

Loan Counselor

Unknown

Dec 2001 - Jun 2003 (1 year 6 months)

Provided counseling to clients regarding loan options and assisted in the application process, ensuring clarity and understanding.

Education

Degrees, certifications, and relevant coursework

CC

Columbus State Community College

Finance

Completed coursework in Finance, gaining foundational knowledge in financial principles and practices.

FU

Franklin University

Finance

Completed coursework in Finance, focusing on financial management and analysis.

The Ohio State University logoTU

The Ohio State University

Finance

Completed coursework in Finance, enhancing understanding of financial systems and strategies.

Tech stack

Software and tools used professionally

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Weslynne Russell - Administrative Professional I - State of Ohio – Opportunities for Ohioans with Disabilities | Himalayas