Weslynne Russell
@weslynnerussell
Experienced Administrative Professional specializing in remote support and organization.
What I'm looking for
I am an experienced Administrative Professional with over 20 years in high-level support roles across both government and private sectors. My expertise lies in managing schedules, maintaining records, and operating complex databases. I have a proven ability to work independently, ensuring efficient remote communication and organization.
In my current role at the State of Ohio, I lead scheduling coordination for exams and disability hearings, ensuring timely and efficient processing. I manage case intake and closure with accuracy and confidentiality, and I have contributed to efficient filing systems through clerical support in tax return processing and data entry. My commitment to enhancing team productivity is evident in my ability to assist in production support and various administrative tasks.
Throughout my career, I have developed strong skills in remote administrative support, data entry, and document management. I am adept at utilizing CRM and database systems, and I prioritize process improvement and workflow optimization to enhance operational efficiency.
Experience
Work history, roles, and key accomplishments
Administrative Professional I
State of Ohio – Opportunities for Ohioans with Disabilities
Aug 2016 - Present (8 years 10 months)
Led scheduling coordination for exams and disability hearings, managed case intake and closure with accuracy, and provided clerical support in tax return processing. Enhanced team productivity through administrative tasks and ensured confidentiality in handling sensitive information.
Intermittent Clerk I
State of Ohio – Department of Taxation
Mar 2015 - Jun 2016 (1 year 3 months)
Processed tax returns and maintained digital and physical filing systems. Assisted with high-volume administrative tasks and provided remote-friendly clerical support via phone and email.
Closing Coordinator
M/I Homes
Jun 2012 - Oct 2013 (1 year 4 months)
Coordinated closing processes for home transactions, ensuring all documentation was accurately prepared and processed.
Personal Production Assistant
Subverion Staffing at Huntington Mortgage
Aug 2010 - Jul 2011 (11 months)
Provided administrative support to personal production teams, assisting with various clerical tasks and ensuring efficient workflow.
Cardmember Assistance Representative
Discover Financial Services
Nov 2008 - Jan 2010 (1 year 2 months)
Assisted cardmembers with inquiries and provided support through various communication channels, ensuring high levels of customer satisfaction.
Customer Care Hotline Professional
JPMorgan Chase
Apr 2008 - Nov 2008 (7 months)
Handled customer inquiries and provided support through the hotline, ensuring effective communication and resolution of issues.
Research Administrative Assistant
The Ohio State University Medical Center
May 2007 - Mar 2008 (10 months)
Supported research teams with administrative tasks, including data management and communication with stakeholders.
Patient Revenue Cycle Specialist
Unknown
May 2005 - May 2007 (2 years)
Managed patient revenue cycle processes, ensuring accurate billing and communication with patients regarding their accounts.
Loan Analyst Assistant
Unknown
Jun 2003 - Nov 2005 (2 years 5 months)
Assisted in analyzing loan applications and provided support in processing loans, ensuring accuracy and compliance.
Loan Counselor
Unknown
Dec 2001 - Jun 2003 (1 year 6 months)
Provided counseling to clients regarding loan options and assisted in the application process, ensuring clarity and understanding.
Education
Degrees, certifications, and relevant coursework
Columbus State Community College
Finance
Completed coursework in Finance, gaining foundational knowledge in financial principles and practices.
Franklin University
Finance
Completed coursework in Finance, focusing on financial management and analysis.
The Ohio State University
Finance
Completed coursework in Finance, enhancing understanding of financial systems and strategies.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
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