Open to opportunities

Wenqi Tian

@wenqitian

I coordinate customer enquiries, accurate records, and time-sensitive operations across marketing, events, and finance projects.

Australia

Message

What I'm looking for

I'm looking for an operations, customer service, marketing coordination, or business support role where I can manage enquiries, maintain accurate records, coordinate follow-up, and grow my finance and business analysis experience.

I've supported customer enquiries, record accuracy, and operational follow-up at Kingston Academy of Australia and Suning.com.

At Kingston Academy, I responded to Chinese-language enquiries, maintained account and partner records, audited five digital platforms, and prepared a bilingual handover for a new intern. I also researched prospective partners and organised follow-up information.

I coordinate schedules and logistics for RMIT High Velocity, while applying finance and business analysis skills to structured reports, presentations, and ESG case work.

Experience

Work history, roles, and key accomplishments

Current

Event Coordinator

Current

RMIT High Velocity

Dec 2025 - Present (9 months)

Coordinate schedules, practical logistics, and weekly actions across a student team. Record responsibilities and adjust plans when participant or timing requirements change.

Event Coordination Scheduling Logistics Microsoft Office

Marketing Intern - Enquiries and Coordination

Kingston Academy of Australia

Nov 2025 - May 2026 (6 months)

Responded to Chinese-language enquiries using approved information and escalated questions requiring management input. Maintained account details, schedules, and follow-up records with close attention to accuracy.

Escalation Management Record keeping Partner Research Bilingual Communication Microsoft Office

Sales and Market Expansion Intern

Suning.com Co., Ltd.

Jan 2025 - Feb 2025 (1 month)

Listened to customer needs, explained product options, and supported purchasing decisions in a fast-paced retail setting. Supported promotional activity and organized competitor and market information for team review.

Customer Service Active Listening Product Knowledge Market Research Promotion Microsoft Office

Education

Degrees, certifications, and relevant coursework

RMIT University

Bachelor of Business, Finance

2025 -

Pursuing a Bachelor of Business with a Finance major, including studies in corporate finance, financial markets, business analysis, and integrated problem-solving.

Xiamen University International College

SQA Advanced Diploma, Global Trade Business

2023 - 2025

Completed an SQA Advanced Diploma in Global Trade Business, covering marketing, international marketing, workplace communication, business law, and economics.